"Your account has expired; please contact your system administrator"?

[tasdflkjweio]

in azure when connecting from a macbook to an ubuntu 18.04 VM using ssh over public IP, i am getting your account has expired; please contact your system administrator. i am using terminal with ssh key authentication, and am using this exact same ssh key with another VM which I can still connect to fine. I just spun this VM up so I could update and create a new image off of it, but cannot connect. is this a bug in azure? how do i resolve? having to cycle the key would be a huge pain; not sure why it would not work only for this one VM.

[SaibabaBalapur-MSFT]

@tasdflkjweio It would be great if you could add a link to the documentation you are following for these steps? This would help us redirect the issue to the appropriate team. Thanks!!

[tasdflkjweio]

@SaibabaBalapur-MSFT I'm just trying to connect to a VM using plain, out-of-the-box ssh. This is the way most people connect to their VM's, so not sure what documentation you're looking for. If it's helpful the VM portal has a connect tab with the public IP and gives instructions for using SSH.

# ~/.ssh/config
Host az-connection
    HostName 20.xx.xxx.xxx
    User azureuser
    IdentityFile /Users/me/Documents/ssh-keys/ssh-key.pem
    Port 22
    ServerAliveInterval 30

[SaibabaBalapur-MSFT]

@tasdflkjweio I do understand, you are facing issue related VM, please you could add a link to the documentation you are following for these steps.

[tasdflkjweio]

i already answered your question?

[SaibabaBalapur-MSFT]

@tasdflkjweio Please Note, GitHub forum is dedicated for Microsoft documentation related issues. So kindly share Microsoft document link which you are following for these steps.

[tasdflkjweio]

Oh, I understood where you were going with it. It was just unusually passive aggressive. Bizarre, really.

[SaibabaBalapur-MSFT]

@tasdflkjweio Thank you for your feedback! Since this issue isn't directly related to improving our docs, and to gain a better understanding of your issue, I'd recommend working closer with our support team via an [Azure support request] (https://docs.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request). Or you can leverage our Q&A forum by posting your issue there so our community, and MVPs can further assist you in troubleshooting this issue or finding potential workarounds. Teams Q&A forum for technical questions about the configuration and administration of Microsoft Teams on Windows. Microsoft Teams Community forum Thank you for your time and patience throughout this issue.