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Unable to see any messages in Service Bus in the portal #117339

Closed barumugham closed 11 months ago

barumugham commented 11 months ago

I followed the steps in the document https://learn.microsoft.com/en-GB/azure/aks/tutorial-kubernetes-paas-services?tabs=azure-cli

Added 4 items in the shopping cart and did checkout, when i went to my azure service bus and clicked Peek from Start i am unable to see any messages as described in the document

order-queue

In the logs for the pod order-service

{"level":50,"time":1700650586908,"pid":18,"hostname":"order-service-685885d9fb-868zz","err":{"type":"LinkError","message":"An AMQP error occurred (condition='amqp:unauthorized-access'). TrackingId:3b90fa4782e1494ea3fcfb955a5064a1_G24, SystemTracker:gateway7, Timestamp:2023-11-22T10:56:26","stack":"Error: An AMQP error occurred (condition='amqp:unauthorized-access'). TrackingId:3b90fa4782e1494ea3fcfb955a5064a1_G24, SystemTracker:gateway7, Timestamp:2023-11-22T10:56:26\n at link.on_detach (/app/node_modules/rhea/lib/link.js:165:86)\n at Session.on_detach (/app/node_modules/rhea/lib/session.js:747:27)\n at Connection.<computed> [as on_detach] (/app/node_modules/rhea/lib/connection.js:855:30)\n at c.dispatch (/app/node_modules/rhea/lib/types.js:948:33)\n at Transport.read (/app/node_modules/rhea/lib/transport.js:117:36)\n at SaslClient.read (/app/node_modules/rhea/lib/sasl.js:344:26)\n at Connection.input (/app/node_modules/rhea/lib/connection.js:567:37)\n at TLSSocket.emit (node:events:513:28)\n at addChunk (node:internal/streams/readable:324:12)\n at readableAddChunk (node:internal/streams/readable:297:9)","condition":"amqp:unauthorized-access","description":"An AMQP error occurred (condition='amqp:unauthorized-access'). TrackingId:3b90fa4782e1494ea3fcfb955a5064a1_G24, SystemTracker:gateway7, Timestamp:2023-11-22T10:56:26"},"msg":"An AMQP error occurred (condition='amqp:unauthorized-access'). TrackingId:3b90fa4782e1494ea3fcfb955a5064a1_G24, SystemTracker:gateway7, Timestamp:2023-11-22T10:56:26"} kubectl get pods

order-queue-pods

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ManoharLakkoju-MSFT commented 11 months ago

@barumugham Thanks for your feedback! We will investigate and update as appropriate.

ManoharLakkoju-MSFT commented 11 months ago

@barumugham I'd recommend working closer with our support team via an [Azure support request] (https://docs.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request). Or you can leverage our Q&A forum by posting your issue there so our community, and MVPs can further assist you in troubleshooting this issue or finding potential workarounds.

[Teams Q&A forum] (https://docs.microsoft.com/en-us/answers/topics/46488/office-teams-windows-itpro.html) for technical questions about the configuration and administration of Microsoft Teams on Windows. [Microsoft Teams Community forum] (https://answers.microsoft.com/en-us/msteams/forum?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=false&page=1) Thank you for your time and patience throughout this issue.