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Are configuring and troubleshooting the nginx ingress controller and the ingress supported by AKS? #121275

Closed SnoWolfT closed 6 months ago

SnoWolfT commented 6 months ago

I find a seemingly contradictory point in the article.

Microsoft provides technical support for the following examples: ...... Issues about networking, such as Azure CNI, kubenet, or other network access and functionality issues, except when BYOCNI is in use. Issues could include DNS resolution, packet loss, routing, and so on. Microsoft supports various networking scenarios: Kubenet and Azure CNI using managed VNETs or with custom (bring your own) subnets. Connectivity to other Azure services and applications Ingress controllers and ingress or load balancer configurations Network performance and latency

Microsoft doesn't provide technical support for the following scenarios:

Questions about how to use Kubernetes. For example, Microsoft Support doesn't provide advice on how to create custom ingress controllers, use application workloads, or apply third-party or open-source software packages or tools.

So my question is: Are configuring and troubleshooting the nginx ingress controller and the ingress supported by AKS?

If yes, can I understand that AKS will support everything under this link and have relevant product groups to escalate the issues? https://kubernetes.github.io/ingress-nginx

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PesalaPavan commented 6 months ago

@SnoWolfT Thanks for your feedback! We will investigate and update as appropriate.

AjayBathini-MSFT commented 6 months ago

@SnoWolfT Thank you for bringing this issue to our attention. We understand that you are experiencing some difficulties, and we apologize for any inconvenience this may have caused. I'd recommend working closer with our support team via an [Azure support request] (https://docs.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request). Or you can leverage our Q&A forum by posting your issue there so our community, and MVPs can further assist you in troubleshooting this issue or finding potential workarounds. [Teams Q&A forum] (https://docs.microsoft.com/en-us/answers/topics/46488/office-teams-windows-itpro.html) for technical questions about the configuration and administration of Microsoft Teams on Windows. [Microsoft Teams Community forum] (https://answers.microsoft.com/en-us/msteams/forum?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=false&page=1)

Thank you for your time and patience throughout this issue. We are committed to providing you with the best possible support and assistance.