search

MicrosoftDocs / azure-docs

Open source documentation of Microsoft Azure
https://docs.microsoft.com/azure
Creative Commons Attribution 4.0 International
10.12k stars 21.19k forks source link

ARO support lifecycle document modification required #121477

Closed QQHollyGit closed 5 days ago

QQHollyGit commented 3 months ago
  1. ARO version 4.12 support EOL changed from October 19, 2024 to July 17 2024 to align with OCP updates:

[0]https://learn.microsoft.com/en-us/azure/openshift/support-lifecycle#azure-red-hat-openshift-release-calendar [1]https://access.redhat.com/support/policy/updates/openshift

  1. the important column in [0] shows below statement: Starting with ARO version 4.12, the support lifecycle for new versions will be set to 14 months from the day of general availability.

Request: This is causing confusion in customers and they complained below:

This document is so confusing for customer .

if [July 17 2024] is correct ,could you please request concerned team to change [14 months]description if [October 19, 2024 ]is correct , could please update the date in the public document.

  1. please help delete the [14 months] description if possible.
  2. if not possible to rectify [14 months] column can we add some explanation to why 4.12 GA and EOL is showing 11 months in between.

Document Details

⚠ Do not edit this section. It is required for learn.microsoft.com ➟ GitHub issue linking.

TPavanBalaji commented 3 months ago

@QQHollyGit Thanks for your feedback! We will investigate and update as appropriate.

AjayBathini-MSFT commented 3 months ago

@QQHollyGit Thanks for bringing this to our attention. I'm going to assign this to the document author so they can take a look at it accordingly.

QQHollyGit commented 2 months ago

@AjayBathini-MSFT any update please?

Also for version 4.13 and 4.14 we can see full support period is approx 11 months and 12 months, not 14 months. 4.13: 2023/12/5 to 2024/11/17 4.14: 2024/4/25 to 2025/5/1

Can we delete the 14 months statement to avoid confusion or some explanation can be added to say how this 14 months is being calculated.

yuhkih commented 2 months ago

Hello, let me jump into this. There seems to be a mistake in the table. ARO4.14 Upstream release date should be October 2023 rather than October 2024. (it's future)

joharder commented 2 months ago

The date being incorrect is fixed in https://github.com/MicrosoftDocs/azure-docs/pull/122465

We are working on updating the docs and table to be more clear about the dates. There will be a minimum of 14 months from the time the version is available as an upgrade. Which is some time before it is available as an installable version.

h-kojima commented 1 month ago

Do you have any updates?

joharder commented 1 month ago

Sorry for the delay on this. We hope to have this published next week.

rayoef commented 5 days ago

This issue was addressed, closing for now. Please let us know if this update wasn't what you were looking for.

please-close