search

MicrosoftDocs / azure-docs

Open source documentation of Microsoft Azure
https://docs.microsoft.com/azure
Creative Commons Attribution 4.0 International
10.23k stars 21.39k forks source link

Support policy for different control plane and agent versions #121563

Closed torumakabe closed 2 months ago

torumakabe commented 5 months ago

This article explains about version skew as the following.

The version skew policy now allows a difference of upto 3 versions between control plane and agent pools. AKS follows this skew version policy change starting from version 1.28 onwards.

So, what will be the support policy in this case?

For example, if my control plane is 1.29(latest version) and my agent is 1.26, will I receive full support(n-2)? Or will it be platform support(n-3)?

Document Details

⚠ Do not edit this section. It is required for learn.microsoft.com ➟ GitHub issue linking.

TPavanBalaji commented 5 months ago

@torumakabe Thanks for your feedback! We will investigate and update as appropriate.

SaibabaBalapur-MSFT commented 5 months ago

@torumakabe If your control plane is 1.29 (latest version) and your agent pool is 1.26, you will receive full support (n-2). This means that you will receive support for the latest GA minor version released in AKS (which is N), as well as the two previous minor versions.

So, in your case, you will receive full support for version 1.29 and platform support for versions 1.28 and 1.27. However, version 1.26 is not within the supported versions list, so it will be considered "outside of support. I'd recommend working closer with our support team via an Azure support request. Or you can leverage our Q&A forum by posting your issue there so our community, and MVPs can further assist you in troubleshooting this issue or finding potential workarounds.Teams Q&A forum for technical questions about the configuration and administration of Microsoft Teams on Windows.Microsoft Teams Community forum

torumakabe commented 5 months ago

@SaibabaBalapur-MSFT Thanks. Am I correct in understanding that the control plane version determines whether full or platform support is provided, regardless of the agent version?

If so, many users must have the same question. I would appreciate it if you could clarify this in the documentation.

SaibabaBalapur-MSFT commented 5 months ago

@torumakabe I'm going to assign this to the document author so they can take a look at it accordingly.

@Nickomang Please review it.

schaffererin commented 5 months ago

reassign:schaffererin

schaffererin commented 2 months ago

Thank you for the feedback.

We've added a task to our backlog and will prioritize accordingly.

please-close