Closed andrew-best-diaxion closed 5 years ago
@andrew-best-diaxion Thanks for the feedback! We are currently investigating and will update you shortly.
@andrew-best-diaxion Thanks for raising this again. I am working internally to get this testing done so that we can officially support these versions. We will update the public docs once we complete our testing.
@chetansriv Please track this. Create a feature request for this.
@andrew-best-diaxion Which version of JIRA you are using?
@jeevansd 7.11
@andrew-best-diaxion Thanks for the confirmation. We will complete this version in our queue first.
Please be aware that Jira 8 is now in active development and available via the Atlassian EAP. https://checkup.atlassian.com/server/jira/platform/ Jira 7.12 is now available and 7.13 is in EAP.
@ausfestivus Thanks for the note. Yes, we are testing all the other versions also I am just prioritizing the ones which customer need first.
Despite of using JIRA 7.5 which is supported, we can't use the plugin because corresponding JIRA Service Desk 3.8 is not supported
@riabovil We are testing that. Soon we will update the plugin for this compatibility.
@jeevansd Thank you! Do you have any ETA on the Service Desk 3.8 compatibility?
@riabovil We will make this available sometime in this month. Our team is testing this. We will let you know once we complete it.
@riabovil We will make this available sometime in this month. Our team is testing this. We will let you know once we complete it. @jeevansd, any Updates? Thanks!
@riabovil We have updated the doc and tested the JIRA plugin for JIRA 7.8 to 7.12 So if you are using the plugin for these versions then we formally support this. @Kilafer About the JIRA Service Desk versions we have observed an issue and team is still making changes in the plugin.
Thanks @jeevansd. Ill need to schedule some time in for some testing.
Followup Q:
What is the difference between the "JIRA SAML SSO by Microsoft" and "JIRA SAML SSO by Microsoft (V5.2)"?
https://docs.microsoft.com/en-us/azure/active-directory/saas-apps/jiramicrosoft-tutorial https://docs.microsoft.com/en-us/azure/active-directory/saas-apps/jira52microsoft-tutorial
Regards Andrew
@ausfestivus There is a specific plugin for JIRA 5.2 versions and so we have published a different documents for it. You can use the same app in Azure AD app gallery but the plugin is different for that version. We have some customers who are using this specific version and they need solution for it.
About the JIRA Service Desk versions we have observed an issue and team is still making changes in the plugin.
@jeevansd, still waiting for Service Desk 3.8 compatibility. Thank you
@Kilafer About the JIRA Service Desk versions we have observed an issue and team is still making changes in the plugin.
@jeevansd Hi. Do you have any updates about Jira Service Desk 3.8 compatibility?
@jeevansd Hi, any updates?
@Kilafer Our new plugin does support the JIRA Service Desk 3.8.2 and 3.8.5 version. We have tested this on Linux and Windows OS.
@Kilafer Now we will update the doc. @chetansriv and @v-viinde Can you please update the doc with these version numbers?
It looks like this issue has been addressed in the article, so I'm closing this. Thanks!
Raising this again. Jira has now hit 7.11 and this document says up to 7.8 is supported.
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