Demo pages fails to initialize

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Demo pages fails to initialize #17422

Closed swpalmer closed 6 years ago

swpalmer commented 6 years ago

https://insights.timeseries.azure.com/demo doesn't work. After signing in there is some activity shown in the browser ('initializing', 'authorizing' appears a couple times in the bottom corner of 'Time Series Insights' box) and then the spontaneous message "You signed out of your account It's a good idea to close all browser windows."

Document Details

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ID: fa1e33e5-7f9b-0192-8b05-72c119f84bee
Version Independent ID: 6bc416e8-3bb5-3ffe-426b-a18d9dfacd3f
Content: Quickstart - Azure Time Series Insights explorer
Content Source: articles/time-series-insights/time-series-quickstart.md
Service: time-series-insights
GitHub Login: @ashannon7
Microsoft Alias: anshan

asergaz commented 6 years ago

Hello @swpalmer it worked well for me. What browser did you test with? Thanks!

swpalmer commented 6 years ago

Google Chrome Version 69.0.3497.100 (Official Build) (64-bit) on Microsoft Windows [Version 10.0.17134.286] Takes me to my organization's sign-in page, I sign in (despite checking 'keep me signed in').. flickers around with 'authorizing', 'initializing', 'authenticating', etc. messages and then claims I've signed out.

swpalmer commented 6 years ago

Just tried after browser update (so browser was restarted), same thing happens with Version 70.0.3538.67 (Official Build) (64-bit)

ashannon7 commented 6 years ago

This sounds like an Azure account issue. Try incognito mode in Chrome...

swpalmer commented 6 years ago

Incognito mode did exactly the same thing. On other Azure pages I can see that I am still signed in when I refresh the page.

swpalmer commented 6 years ago

I managed to get in on a Mac running Safari. Something about the session on my Windows box must be broken.

asergaz commented 6 years ago

Thank you for providing your troubleshooting @swpalmer. We will now proceed to close this thread. If there are further questions regarding this matter, please tag me in your reply. We will gladly continue the discussion and we will reopen the issue.