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Can't sign in from the Custom Vision Home page #25292

Closed rueylinlee closed 5 years ago

rueylinlee commented 5 years ago

https://customvision.ai/ did not recognize my Microsoft account. What is the privilege level to use this service? Where do we sign up to use it? Is it a subscription with a cost?


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YutongTie-MSFT commented 5 years ago

@rueylinlee Thanks for the feedback! We are currently investigating and will update you shortly.

anrothMSFT commented 5 years ago

Hi! What do you see when your try to sign in? best, Anna

rueylinlee commented 5 years ago

[cid:image001.jpg@01D4C8F3.662CFEE0]

From: Anna S. Roth notifications@github.com Sent: Tuesday, February 19, 2019 10:16 PM To: MicrosoftDocs/azure-docs azure-docs@noreply.github.com Cc: Lee, R Irene RILEE@southernco.com; Mention mention@noreply.github.com Subject: Re: [MicrosoftDocs/azure-docs] Can't sign in from the Custom Vision Home page (#25292)

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Hi! What do you see when your try to sign in? best, Anna

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YutongTie-MSFT commented 5 years ago

@rueylinlee Are you solving your problem offline?

rueylinlee commented 5 years ago

What does offline mean here? We are in office network and trying to access customvision.ai.

Thanks and Regards, Ruey-Lin Irene Lee R. Irene Lee DSS/ADM, Technology Organization [cid:image001.png@01D2FD9D.4081D8F0]https://dss.southernco.com/ Cell: 678-770-6042 Rilee@southernco.commailto:Rilee@southernco.com [cid:image005.png@01D31021.B59B10C0]https://tiny.sc/dssrequestservices[cid:image006.png@01D31021.B59B10C0]http://tiny.sc/dssyammer[cid:image007.png@01D31021.B59B10C0]https://dss.southernco.com/ [cid:image005.png@01D39411.985357B0]http://it.southernco.com/[cid:image006.png@01D39411.985357B0]http://it.southernco.com/

From: YutongTie-MSFT [mailto:notifications@github.com] Sent: Thursday, February 21, 2019 1:49 PM To: MicrosoftDocs/azure-docs azure-docs@noreply.github.com Cc: Lee, R Irene RILEE@southernco.com; Mention mention@noreply.github.com Subject: Re: [MicrosoftDocs/azure-docs] Can't sign in from the Custom Vision Home page (#25292)

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anrothMSFT commented 5 years ago

I think it was meant metaphorically- ie not on this thread

Unfortunately, the screenshot didn’t make it though to this thread.

The easiest thing to do may be to reach out to Azure support. Alternatively, you could ping the Cognitive Services support ticket generator: tickets@cognitive.uservoice.com

From: rueylinlee notifications@github.com Sent: Thursday, February 21, 2019 10:51 AM To: MicrosoftDocs/azure-docs azure-docs@noreply.github.com Cc: Anna Roth anroth@microsoft.com; Mention mention@noreply.github.com Subject: Re: [MicrosoftDocs/azure-docs] Can't sign in from the Custom Vision Home page (#25292)

What does offline mean here? We are in office network and trying to access customvision.ai.

Thanks and Regards, Ruey-Lin Irene Lee R. Irene Lee DSS/ADM, Technology Organization [cid:image001.png@01D2FD9D.4081D8F0]https://dss.southernco.com/ Cell: 678-770-6042 Rilee@southernco.commailto:Rilee@southernco.com<mailto:Rilee@southernco.com%3cmailto:Rilee@southernco.com> [cid:image005.png@01D31021.B59B10C0]https://tiny.sc/dssrequestservices[cid:image006.png@01D31021.B59B10C0]http://tiny.sc/dssyammer[cid:image007.png@01D31021.B59B10C0]https://dss.southernco.com/ [cid:image005.png@01D39411.985357B0]http://it.southernco.com/[cid:image006.png@01D39411.985357B0]http://it.southernco.com/

From: YutongTie-MSFT [mailto:notifications@github.com] Sent: Thursday, February 21, 2019 1:49 PM To: MicrosoftDocs/azure-docs azure-docs@noreply.github.com<mailto:azure-docs@noreply.github.com> Cc: Lee, R Irene RILEE@southernco.com<mailto:RILEE@southernco.com>; Mention mention@noreply.github.com<mailto:mention@noreply.github.com> Subject: Re: [MicrosoftDocs/azure-docs] Can't sign in from the Custom Vision Home page (#25292)

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rueylinlee commented 5 years ago

How about if I use an attachment?

Thanks and Regards, Ruey-Lin Irene Lee R. Irene Lee DSS/ADM, Technology Organization [cid:image001.png@01D2FD9D.4081D8F0]https://dss.southernco.com/ Cell: 678-770-6042 Rilee@southernco.commailto:Rilee@southernco.com [cid:image005.png@01D31021.B59B10C0]https://tiny.sc/dssrequestservices[cid:image006.png@01D31021.B59B10C0]http://tiny.sc/dssyammer[cid:image007.png@01D31021.B59B10C0]https://dss.southernco.com/ [cid:image005.png@01D39411.985357B0]http://it.southernco.com/[cid:image006.png@01D39411.985357B0]http://it.southernco.com/

From: Anna S. Roth [mailto:notifications@github.com] Sent: Thursday, February 21, 2019 4:40 PM To: MicrosoftDocs/azure-docs azure-docs@noreply.github.com Cc: Lee, R Irene RILEE@southernco.com; Mention mention@noreply.github.com Subject: Re: [MicrosoftDocs/azure-docs] Can't sign in from the Custom Vision Home page (#25292)

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I think it was meant metaphorically- ie not on this thread

Unfortunately, the screenshot didn’t make it though to this thread.

The easiest thing to do may be to reach out to Azure support. Alternatively, you could ping the Cognitive Services support ticket generator: tickets@cognitive.uservoice.commailto:tickets@cognitive.uservoice.com

From: rueylinlee notifications@github.com<mailto:notifications@github.com> Sent: Thursday, February 21, 2019 10:51 AM To: MicrosoftDocs/azure-docs azure-docs@noreply.github.com<mailto:azure-docs@noreply.github.com> Cc: Anna Roth anroth@microsoft.com<mailto:anroth@microsoft.com>; Mention mention@noreply.github.com<mailto:mention@noreply.github.com> Subject: Re: [MicrosoftDocs/azure-docs] Can't sign in from the Custom Vision Home page (#25292)

What does offline mean here? We are in office network and trying to access customvision.ai.

Thanks and Regards, Ruey-Lin Irene Lee R. Irene Lee DSS/ADM, Technology Organization [cid:image001.png@01D2FD9D.4081D8F0]https://dss.southernco.com/ Cell: 678-770-6042 Rilee@southernco.commailto:Rilee@southernco.com%3Cmailto:Rilee@southernco.com%3cmailto:Rilee@southernco.com%3E%3E<mailto:Rilee@southernco.com%3cmailto:Rilee@southernco.com%3Cmailto:Rilee@southernco.com%3cmailto:Rilee@southernco.com%3E%3E [cid:image005.png@01D31021.B59B10C0]https://tiny.sc/dssrequestservices[cid:image006.png@01D31021.B59B10C0]http://tiny.sc/dssyammer[cid:image007.png@01D31021.B59B10C0]https://dss.southernco.com/ [cid:image005.png@01D39411.985357B0]http://it.southernco.com/[cid:image006.png@01D39411.985357B0]http://it.southernco.com/

From: YutongTie-MSFT [mailto:notifications@github.com] Sent: Thursday, February 21, 2019 1:49 PM To: MicrosoftDocs/azure-docs <azure-docs@noreply.github.com<mailto:azure-docs@noreply.github.com%3E%3E Cc: Lee, R Irene <RILEE@southernco.com<mailto:RILEE@southernco.com%3E%3E; Mention <mention@noreply.github.com<mailto:mention@noreply.github.com%3E%3E Subject: Re: [MicrosoftDocs/azure-docs] Can't sign in from the Custom Vision Home page (#25292)

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anrothMSFT commented 5 years ago

(please close- handled offline. was related to tenant level permissions)

YutongTie-MSFT commented 5 years ago

@rueylinlee We will now proceed to close this thread. If there are further questions regarding this matter, please tag me in your reply. We will gladly continue the discussion and we will reopen the issue.