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Open source documentation of Microsoft Azure
https://docs.microsoft.com/azure
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Link Inception #31415

Closed bhjolly closed 5 years ago

bhjolly commented 5 years ago

I second issue 17066 (https://github.com/MicrosoftDocs/azure-docs/issues/17066). All I'm trying to do is figure out how to use the REST API without downloading an Azure SDK or a library but now I have 19 browser tabs open and an overwhelming sense of frustration. This page tells me nothing.

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Alberto-Vega commented 5 years ago

@bhjolly I am so sorry about this and thanks for taking the time to provide the feedback! Would you be so kind to open a User Voice entry https://feedback.azure.com/forums/321918-azure-iot user voice allows the feedback to be upvoted by other customers and helps the Product Group to prioritize it. Then we can link it from here as reference.

Alberto-Vega commented 5 years ago

@bhjolly Thanks again for taking the time to provide your feedback. If you create an entry in the user voice please feel free to share it here for future reference so others can up-vote it and help the product team to prioritize this. Also I will be raising your feedback internally.

Alberto-Vega commented 5 years ago

@bhjolly Just wanted to confirm if at the end you were able to use the REST API?

bhjolly commented 5 years ago

No I wasn't. I managed to find some documentation at https://docs.microsoft.com/en-us/rest/api/iothub/device/senddeviceevent but it didn't help me to construct a complete telemetry message. External info on StackOverflow eventually led me to the conclusion that Azure IoT won't work easily for simple devices due to the level of security/encryption enforced, but this wasn't clear in the documentation. If I set up another server to handle sas tokens that the devices can request then use for the real data that mya have worked but I still couldn't figure out how ot actually construct the message. That also adds an annoying level of complexity to the communications, it's easier just to roll my own REST API and host it on a server somewhere.

Alberto-Vega commented 5 years ago

@bhjolly We will get you some help from support. Can you please file a support request @ https://aka.ms/azsupt? If you do not have access to a support plan, please reach out @ AZCommunity@microsoft.com with a link to this Doc/Issue as well as your subscription ID and we can help get a one time free support ticket opened for this issue.

Alberto-Vega commented 5 years ago

@bhjolly Please follow the instructions in my previous message. We will be closing this issue since it is going to be taken care offline by support.

Alberto-Vega commented 5 years ago

@bhjolly Have you reached out to support? or to the email I provided yet?

bhjolly commented 5 years ago

I have arranged for someone to contact me via the sales rep who deals with my company, thanks for the offer of a free support ticket though.

On Sat, 25 May 2019 at 08:30, Alberto Vega notifications@github.com wrote:

@bhjolly https://github.com/bhjolly Have you reached out to support? or to the email I provided yet?

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