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sdk install failed with error 0x80131500 #131

Closed fkilgour closed 5 years ago

fkilgour commented 5 years ago

Hi,

First install attempt with the Sphere: Platform: Windows 10 Installed VS2019 Community products below: Microsoft Visual Studio Community 2019 Version 16.2.1 VisualStudio.16.Release/16.2.1+29201.188 Microsoft .NET Framework Version 4.7.03056 Installed Version: Community Visual C++ 2019 00435-60000-00000-AA583 ASP.NET and Web Tools 2019 16.2.290.48383 C# Tools 3.2.0-beta4-19359-03+15b43b33901c88f68ef43f8314b5a2457716780d IntelliCode Extension 1.0 Microsoft JVM Debugger 1.0 Microsoft MI-Based Debugger 1.0 Microsoft Visual C++ Wizards 1.0 Microsoft Visual Studio VC Package 1.0 NuGet Package Manager 5.2.0 ProjectServicesPackage Extension 1.0 Test Adapter for Boost.Test 1.0 Test Adapter for Google Test 1.0 Visual Basic Tools 3.2.0-beta4-19359-03+15b43b33901c88f68ef43f8314b5a2457716780d Visual Studio Code Debug Adapter Host Package 1.0 Visual Studio Tools for CMake 1.0 Visual Studio Tools for CMake 1.0

Connected to Sphere OK - COM ports showing OK

Install of SDK fails with error 0x80131500

Log text follows - thanks for any help

[113C:1820][2019-08-07T10:36:08]i001: Burn v3.11.0.1701, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\Frank\AppData\Local\Temp{15903CBC-F8F5-409E-A4D6-D83FAAC4FA89}.cr\Azure_Sphere_SDK_Preview_for_Visual_Studio.exe [113C:1820][2019-08-07T10:36:08]i000: Initializing string variable 'MbaNetfxPackageId' to value 'netfxfullredist_43' [113C:1820][2019-08-07T10:36:08]i000: Initializing string variable 'vsixQuiet' to value 'yes' [113C:1820][2019-08-07T10:36:08]i009: Command Line: '-burn.clean.room=C:\Users\Frank\Downloads\Azure_Sphere_SDK_Preview_for_Visual_Studio.exe -burn.filehandle.attached=568 -burn.filehandle.self=636' [113C:1820][2019-08-07T10:36:08]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Frank\Downloads\Azure_Sphere_SDK_Preview_for_Visual_Studio.exe' [113C:1820][2019-08-07T10:36:08]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Frank\Downloads\' [113C:1820][2019-08-07T10:36:08]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190807103608.log' [113C:1820][2019-08-07T10:36:08]i052: Condition '(VersionNT >= v6.1)' evaluates to true. [113C:1820][2019-08-07T10:36:08]i000: Setting string variable 'WixBundleName' to value 'Azure Sphere SDK Preview for Visual Studio' [113C:1820][2019-08-07T10:36:08]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft Corporation' [113C:0844][2019-08-07T10:36:09]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033 [113C:0844][2019-08-07T10:36:09]i000: Setting version variable 'WixBundleFileVersion' to value '19.5.4.54816' [113C:0844][2019-08-07T10:36:09]i000: Visual Studio Instance: Microsoft.VisualStudio.Product.SQL, Version 15.9.28307.770 [113C:0844][2019-08-07T10:36:09]i000: Visual Studio Instance: Microsoft.VisualStudio.Product.Community, Version 16.2.29201.188 [113C:0844][2019-08-07T10:36:09]i000: Setting numeric variable 'VS2019_16_0_P2_Available' to value 1 [113C:0844][2019-08-07T10:36:09]i000: Setting numeric variable 'VS2019_16_0_4_Available' to value 1 [113C:1820][2019-08-07T10:36:09]i100: Detect begin, 11 packages [113C:1820][2019-08-07T10:36:09]i000: Product or related product not found: {D0C37DF0-56F6-4D80-BDFC-74EEB20F578D} [113C:1820][2019-08-07T10:36:09]i000: Setting version variable 'installedExtensionVersion' to value '0.0.0.0' [113C:1820][2019-08-07T10:36:09]i000: Setting string variable 'WindowsBuildNumber' to value '17134' [113C:1820][2019-08-07T10:36:09]i000: Setting string variable 'NETFRAMEWORK45' to value '461808' [113C:1820][2019-08-07T10:36:09]i000: Setting version variable 'vsixInstallerVersion' to value '16.2.3073.13146' [113C:1820][2019-08-07T10:36:09]i052: Condition 'NETFRAMEWORK45 >= 461808' evaluates to true. [113C:1820][2019-08-07T10:36:09]i052: Condition 'NOT (WixBundleAction = 3 AND WixBundleUILevel = 1)' evaluates to true. [113C:1820][2019-08-07T10:36:09]i052: Condition 'NOT (WixBundleAction = 3 AND WixBundleUILevel = 1)' evaluates to true. [113C:1820][2019-08-07T10:36:09]i052: Condition '(WixBundleAction=3) AND (NOT WixBundleUILevel=1)' evaluates to false. [113C:1820][2019-08-07T10:36:09]i052: Condition '(WixBundleAction=3) AND (NOT WixBundleUILevel=1)' evaluates to false. [113C:1820][2019-08-07T10:36:09]i101: Detected package: NetFx472Redist, state: Present, cached: None [113C:1820][2019-08-07T10:36:09]i101: Detected package: ConnectedServiceLegacyUninstallQuiet, state: Present, cached: None [113C:1820][2019-08-07T10:36:09]i101: Detected package: ConnectedServiceUninstallQuietV16, state: Present, cached: None [113C:1820][2019-08-07T10:36:09]i101: Detected package: VSExtensionVSIXV15, state: Absent, cached: None [113C:1820][2019-08-07T10:36:09]i101: Detected package: VSExtensionVSIXV16, state: Absent, cached: None [113C:1820][2019-08-07T10:36:09]i101: Detected package: TapDriverInstaller, state: Absent, cached: Complete [113C:1820][2019-08-07T10:36:09]i101: Detected package: AzureSphereCore, state: Absent, cached: Complete [113C:1820][2019-08-07T10:36:09]i101: Detected package: SlipService, state: Absent, cached: Complete [113C:1820][2019-08-07T10:36:09]i101: Detected package: Sysroot_index0, state: Absent, cached: Complete [113C:1820][2019-08-07T10:36:09]i101: Detected package: Sysroot_index1, state: Absent, cached: Complete [113C:1820][2019-08-07T10:36:09]i101: Detected package: Sysroot_index2, state: Absent, cached: Complete [113C:1820][2019-08-07T10:36:09]i052: Condition 'WindowsBuildNumber >= 14393' evaluates to true. [113C:1820][2019-08-07T10:36:09]i052: Condition 'VS2017_15_9_Available OR VS2019_16_0_4_Available' evaluates to true. [113C:1820][2019-08-07T10:36:09]i199: Detect complete, result: 0x0 [113C:0844][2019-08-07T10:36:11]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1 [113C:0844][2019-08-07T10:36:13]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1 [113C:1820][2019-08-07T10:36:13]i200: Plan begin, 11 packages, action: Install [113C:1820][2019-08-07T10:36:13]w321: Skipping dependency registration on package with no dependency providers: NetFx472Redist [113C:1820][2019-08-07T10:36:13]w321: Skipping dependency registration on package with no dependency providers: ConnectedServiceLegacyUninstallQuiet [113C:1820][2019-08-07T10:36:13]w321: Skipping dependency registration on package with no dependency providers: ConnectedServiceUninstallQuietV16 [113C:1820][2019-08-07T10:36:13]w321: Skipping dependency registration on package with no dependency providers: VSExtensionVSIXV15 [113C:1820][2019-08-07T10:36:13]i000: Setting string variable 'WixBundleLog_VSExtensionVSIXV15' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190807103608_000_VSExtensionVSIXV15.log' [113C:1820][2019-08-07T10:36:13]i000: Setting string variable 'WixBundleRollbackLog_VSExtensionVSIXV15' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190807103608_000_VSExtensionVSIXV15_rollback.log' [113C:1820][2019-08-07T10:36:13]w321: Skipping dependency registration on package with no dependency providers: VSExtensionVSIXV16 [113C:1820][2019-08-07T10:36:13]i000: Setting string variable 'WixBundleLog_VSExtensionVSIXV16' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190807103608_001_VSExtensionVSIXV16.log' [113C:1820][2019-08-07T10:36:13]i000: Setting string variable 'WixBundleRollbackLog_VSExtensionVSIXV16' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190807103608_001_VSExtensionVSIXV16_rollback.log' [113C:1820][2019-08-07T10:36:13]i000: Setting string variable 'WixBundleRollbackLog_TapDriverInstaller' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190807103608_002_TapDriverInstaller_rollback.log' [113C:1820][2019-08-07T10:36:13]i000: Setting string variable 'WixBundleLog_TapDriverInstaller' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190807103608_002_TapDriverInstaller.log' [113C:1820][2019-08-07T10:36:13]i000: Setting string variable 'WixBundleRollbackLog_AzureSphereCore' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190807103608_003_AzureSphereCore_rollback.log' [113C:1820][2019-08-07T10:36:13]i000: Setting string variable 'WixBundleLog_AzureSphereCore' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190807103608_003_AzureSphereCore.log' [113C:1820][2019-08-07T10:36:13]i000: Setting string variable 'WixBundleRollbackLog_SlipService' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190807103608_004_SlipService_rollback.log' [113C:1820][2019-08-07T10:36:13]i000: Setting string variable 'WixBundleLog_SlipService' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190807103608_004_SlipService.log' [113C:1820][2019-08-07T10:36:13]i000: Setting string variable 'WixBundleRollbackLog_Sysroot_index0' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190807103608_005_Sysroot_index0_rollback.log' [113C:1820][2019-08-07T10:36:13]i000: Setting string variable 'WixBundleLog_Sysroot_index0' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190807103608_005_Sysroot_index0.log' [113C:1820][2019-08-07T10:36:13]i000: Setting string variable 'WixBundleRollbackLog_Sysroot_index1' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190807103608_006_Sysroot_index1_rollback.log' [113C:1820][2019-08-07T10:36:13]i000: Setting string variable 'WixBundleLog_Sysroot_index1' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190807103608_006_Sysroot_index1.log' [113C:1820][2019-08-07T10:36:13]i000: Setting string variable 'WixBundleRollbackLog_Sysroot_index2' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190807103608_007_Sysroot_index2_rollback.log' [113C:1820][2019-08-07T10:36:13]i000: Setting string variable 'WixBundleLog_Sysroot_index2' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190807103608_007_Sysroot_index2.log' [113C:1820][2019-08-07T10:36:13]i201: Planned package: NetFx472Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [113C:1820][2019-08-07T10:36:13]i201: Planned package: ConnectedServiceLegacyUninstallQuiet, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [113C:1820][2019-08-07T10:36:13]i201: Planned package: ConnectedServiceUninstallQuietV16, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [113C:1820][2019-08-07T10:36:13]i201: Planned package: VSExtensionVSIXV15, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: None [113C:1820][2019-08-07T10:36:13]i201: Planned package: VSExtensionVSIXV16, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: None [113C:1820][2019-08-07T10:36:13]i201: Planned package: TapDriverInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register [113C:1820][2019-08-07T10:36:13]i201: Planned package: AzureSphereCore, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register [113C:1820][2019-08-07T10:36:13]i201: Planned package: SlipService, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register [113C:1820][2019-08-07T10:36:13]i201: Planned package: Sysroot_index0, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register [113C:1820][2019-08-07T10:36:13]i201: Planned package: Sysroot_index1, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register [113C:1820][2019-08-07T10:36:13]i201: Planned package: Sysroot_index2, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register [113C:1820][2019-08-07T10:36:13]i299: Plan complete, result: 0x0 [113C:1820][2019-08-07T10:36:13]i300: Apply begin [113C:1820][2019-08-07T10:36:13]i010: Launching elevated engine process. [113C:1820][2019-08-07T10:36:15]i011: Launched elevated engine process. [113C:1820][2019-08-07T10:36:15]i012: Connected to elevated engine. [1DF0:22C8][2019-08-07T10:36:15]i358: Pausing automatic updates. [1DF0:22C8][2019-08-07T10:36:15]i359: Paused automatic updates. [1DF0:22C8][2019-08-07T10:36:15]i360: Creating a system restore point. [1DF0:22C8][2019-08-07T10:36:16]i361: Created a system restore point. [1DF0:22C8][2019-08-07T10:36:16]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{afaa4203-0409-4e16-ad86-0c52321dc834}, options: 0x7, disable resume: No [1DF0:22C8][2019-08-07T10:36:16]i000: Caching bundle from: 'C:\Users\Frank\AppData\Local\Temp{D2CBDC0B-7057-4ECF-BA72-7298F7910F33}.be\Azure_Sphere_SDK_Preview_for_Visual_Studio.exe' to: 'C:\ProgramData\Package Cache{afaa4203-0409-4e16-ad86-0c52321dc834}\Azure_Sphere_SDK_Preview_for_Visual_Studio.exe' [1DF0:22C8][2019-08-07T10:36:16]i320: Registering bundle dependency provider: {afaa4203-0409-4e16-ad86-0c52321dc834}, version: 19.5.4.54816 [1DF0:22C8][2019-08-07T10:36:16]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{afaa4203-0409-4e16-ad86-0c52321dc834}, resume: Active, restart initiated: No, disable resume: No [1DF0:0C24][2019-08-07T10:36:16]i305: Verified acquired payload: VSExtensionVSIXV15 at path: C:\ProgramData\Package Cache.unverified\VSExtensionVSIXV15, moving to: C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\VSIXBootstrapper.exe. [1DF0:0C24][2019-08-07T10:36:16]i305: Verified acquired payload: pay4F357484EB30226D85A1F8D7990E3A62 at path: C:\ProgramData\Package Cache.unverified\pay4F357484EB30226D85A1F8D7990E3A62, moving to: C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\Microsoft.VisualStudio.AzureSphere.ProjectSystem.V15.vsix. [1DF0:0C24][2019-08-07T10:36:16]i304: Verified existing payload: pay604BC1C19D2A4CFD8C3B77865142EA44 at path: C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\VSIXBootstrapper.exe. [1DF0:0C24][2019-08-07T10:36:16]i305: Verified acquired payload: pay7A13C3CF128AFA2EF560FFF6492A76EB at path: C:\ProgramData\Package Cache.unverified\pay7A13C3CF128AFA2EF560FFF6492A76EB, moving to: C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\Microsoft.VisualStudio.AzureSphere.ProjectSystem.V16.vsix. [1DF0:22C8][2019-08-07T10:36:16]i052: Condition '(vsixQuiet = "yes") OR (WixBundleUILevel=2)' evaluates to true. [1DF0:22C8][2019-08-07T10:36:16]i301: Applying execute package: VSExtensionVSIXV15, action: Install, path: C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\VSIXBootstrapper.exe, arguments: '"C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\VSIXBootstrapper.exe" /admin /shutdownprocesses "Microsoft.VisualStudio.AzureSphere.ProjectSystem.V15.vsix" /q' [1DF0:0C24][2019-08-07T10:36:16]i304: Verified existing payload: VSExtensionVSIXV16 at path: C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\VSIXBootstrapper.exe. [1DF0:0C24][2019-08-07T10:36:16]i304: Verified existing payload: pay4F357484EB30226D85A1F8D7990E3A62 at path: C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\Microsoft.VisualStudio.AzureSphere.ProjectSystem.V15.vsix. [1DF0:0C24][2019-08-07T10:36:16]i304: Verified existing payload: pay604BC1C19D2A4CFD8C3B77865142EA44 at path: C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\VSIXBootstrapper.exe. [1DF0:0C24][2019-08-07T10:36:16]i304: Verified existing payload: pay7A13C3CF128AFA2EF560FFF6492A76EB at path: C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\Microsoft.VisualStudio.AzureSphere.ProjectSystem.V16.vsix. [1DF0:0C24][2019-08-07T10:36:16]i304: Verified existing payload: TapDriverInstaller at path: C:\ProgramData\Package Cache{BF7D823B-6E5F-433B-9C85-E9EECB1124BC}v2.2.0\packages\TapDriverInstaller\TapDriverInstaller.msi. [1DF0:0C24][2019-08-07T10:36:16]i304: Verified existing payload: AzureSphereCore at path: C:\ProgramData\Package Cache{DEC4629D-08A5-4D6A-90D9-1E89B8024CFA}v19.05.4.53731\packages\AzureSphereCore\AzureSphereCore.msi. [1DF0:0C24][2019-08-07T10:36:16]i304: Verified existing payload: SlipService at path: C:\ProgramData\Package Cache{15D970F1-2AB1-4553-94E0-12DEC338AF1F}v19.5.4.53731\packages\SlipService\Azure Sphere Device Communication Service.msi. [1DF0:0C24][2019-08-07T10:36:16]i304: Verified existing payload: Sysroot_index0 at path: C:\ProgramData\Package Cache{CB7B85C6-65E4-4313-B137-1CD5A66D52E3}v19.02.3.59866\Sysroot0.msi. [1DF0:0C24][2019-08-07T10:36:16]i304: Verified existing payload: Sysroot_index1 at path: C:\ProgramData\Package Cache{F5C48017-9F0C-4496-A7F3-F7575F918838}v19.05.4.44931\Sysroot1.msi. [1DF0:0C24][2019-08-07T10:36:17]i304: Verified existing payload: Sysroot_index2 at path: C:\ProgramData\Package Cache{992C25E5-6E67-4B8C-99A7-692329CE45D6}v19.05.4.44935\Sysroot2.msi. [1DF0:22C8][2019-08-07T10:36:45]e000: Error 0x80131500: Process returned error: 0x80131500 [1DF0:22C8][2019-08-07T10:36:45]e000: Error 0x80131500: Failed to execute EXE package. [113C:1820][2019-08-07T10:36:45]e000: Error 0x80131500: Failed to configure per-machine EXE package. [113C:1820][2019-08-07T10:36:45]i319: Applied execute package: VSExtensionVSIXV15, result: 0x80131500, restart: None [113C:1820][2019-08-07T10:36:45]e000: Error 0x80131500: Failed to execute EXE package. [1DF0:22C8][2019-08-07T10:36:45]i351: Removing cached package: VSExtensionVSIXV15, from path: C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\ [1DF0:22C8][2019-08-07T10:36:45]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{afaa4203-0409-4e16-ad86-0c52321dc834}, resume: None, restart: None, disable resume: No [1DF0:22C8][2019-08-07T10:36:45]i330: Removed bundle dependency provider: {afaa4203-0409-4e16-ad86-0c52321dc834} [1DF0:22C8][2019-08-07T10:36:45]i352: Removing cached bundle: {afaa4203-0409-4e16-ad86-0c52321dc834}, from path: C:\ProgramData\Package Cache{afaa4203-0409-4e16-ad86-0c52321dc834}\ [1DF0:22C8][2019-08-07T10:36:45]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{afaa4203-0409-4e16-ad86-0c52321dc834}, resume: None, restart initiated: No, disable resume: No [113C:1820][2019-08-07T10:36:45]i399: Apply complete, result: 0x80131500, restart: None, ba requested restart: No

Alberto-Vega commented 5 years ago

@fkilgour I'm sorry to hear that you are facing this issue. The logs just look like the ones on these threads: https://social.msdn.microsoft.com/Forums/en-US/f6f6f6dc-1b4e-4c3c-b6ad-cce3c0972fd0/failed-to-install-azure-sphere-sdk

https://social.msdn.microsoft.com/Forums/windows/en-US/a4731c51-faae-476b-938c-c3ff398fd74b/azure-sphere-sdk-installation-process-returns-error-0x80131500

DoctorWho8 commented 5 years ago

I wan't going to comment until someone else did, but... It happens that the response from when I tried to install the SDK second time, (after the computer rebooted). was the same in the log that I posted. I still haven't reconciled my, ah, original problem with the similar one here. but it seems unlikely that the same thing would have happened.

fkilgour commented 5 years ago

Thanks Alberto,

My bad - I'm not on Win10 v1903.

I'll close this, update and retry.

Frank

fkilgour commented 5 years ago

Hi again,

I have updated Windows to v1903. Restarted. Re-installed VS2019 Community Edition. Restarted. Azure Sphere SDK install still fails with the same error - full log file pasted below. I checked the other 2 issues in those links - one was a Docker issue (I am not using Docker) and the other was resolved by a Windows update (this has not resolved my failure). A similar issue was resolved by manually installing Azure Compute Emulator - I have installed the relevant version but this has not helped me.

Any other insights or diagnostics I can do?

Thanks Frank Log file below----------------------------------------------- [2B6C:2B74][2019-08-10T09:14:54]i001: Burn v3.11.0.1701, Windows v10.0 (Build 18362: Service Pack 0), path: C:\Users\Frank\AppData\Local\Temp{979097AF-770E-444F-A110-B0EB9607C22E}.cr\Azure_Sphere_SDK_Preview_for_Visual_Studio.exe [2B6C:2B74][2019-08-10T09:14:54]i000: Initializing string variable 'MbaNetfxPackageId' to value 'netfxfullredist_43' [2B6C:2B74][2019-08-10T09:14:54]i000: Initializing string variable 'vsixQuiet' to value 'yes' [2B6C:2B74][2019-08-10T09:14:54]i009: Command Line: '-burn.clean.room=C:\Users\Frank\Downloads\Azure_Sphere_SDK_Preview_for_Visual_Studio.exe -burn.filehandle.attached=620 -burn.filehandle.self=616' [2B6C:2B74][2019-08-10T09:14:54]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Frank\Downloads\Azure_Sphere_SDK_Preview_for_Visual_Studio.exe' [2B6C:2B74][2019-08-10T09:14:54]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Frank\Downloads\' [2B6C:2B74][2019-08-10T09:14:54]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190810091454.log' [2B6C:2B74][2019-08-10T09:14:54]i052: Condition '(VersionNT >= v6.1)' evaluates to true. [2B6C:2B74][2019-08-10T09:14:54]i000: Setting string variable 'WixBundleName' to value 'Azure Sphere SDK Preview for Visual Studio' [2B6C:2B74][2019-08-10T09:14:54]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft Corporation' [2B6C:20F0][2019-08-10T09:14:54]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033 [2B6C:20F0][2019-08-10T09:14:54]i000: Setting version variable 'WixBundleFileVersion' to value '19.5.4.54816' [2B6C:20F0][2019-08-10T09:14:54]i000: Visual Studio Instance: Microsoft.VisualStudio.Product.Community, Version 16.2.29201.188 [2B6C:20F0][2019-08-10T09:14:54]i000: Setting numeric variable 'VS2019_16_0_P2_Available' to value 1 [2B6C:20F0][2019-08-10T09:14:54]i000: Setting numeric variable 'VS2019_16_0_4_Available' to value 1 [2B6C:20F0][2019-08-10T09:14:54]i000: Visual Studio Instance: Microsoft.VisualStudio.Product.SQL, Version 15.9.28307.770 [2B6C:2B74][2019-08-10T09:14:54]i100: Detect begin, 11 packages [2B6C:2B74][2019-08-10T09:14:54]i000: Product or related product not found: {D0C37DF0-56F6-4D80-BDFC-74EEB20F578D} [2B6C:2B74][2019-08-10T09:14:54]i000: Setting version variable 'installedExtensionVersion' to value '0.0.0.0' [2B6C:2B74][2019-08-10T09:14:54]i000: Setting string variable 'WindowsBuildNumber' to value '18362' [2B6C:2B74][2019-08-10T09:14:54]i000: Setting string variable 'NETFRAMEWORK45' to value '528040' [2B6C:2B74][2019-08-10T09:14:54]i000: Setting version variable 'vsixInstallerVersion' to value '16.2.3073.13146' [2B6C:2B74][2019-08-10T09:14:54]i052: Condition 'NETFRAMEWORK45 >= 461808' evaluates to true. [2B6C:2B74][2019-08-10T09:14:54]i052: Condition 'NOT (WixBundleAction = 3 AND WixBundleUILevel = 1)' evaluates to true. [2B6C:2B74][2019-08-10T09:14:54]i052: Condition 'NOT (WixBundleAction = 3 AND WixBundleUILevel = 1)' evaluates to true. [2B6C:2B74][2019-08-10T09:14:54]i052: Condition '(WixBundleAction=3) AND (NOT WixBundleUILevel=1)' evaluates to false. [2B6C:2B74][2019-08-10T09:14:54]i052: Condition '(WixBundleAction=3) AND (NOT WixBundleUILevel=1)' evaluates to false. [2B6C:2B74][2019-08-10T09:14:54]i101: Detected package: NetFx472Redist, state: Present, cached: None [2B6C:2B74][2019-08-10T09:14:54]i101: Detected package: ConnectedServiceLegacyUninstallQuiet, state: Present, cached: None [2B6C:2B74][2019-08-10T09:14:54]i101: Detected package: ConnectedServiceUninstallQuietV16, state: Present, cached: None [2B6C:2B74][2019-08-10T09:14:54]i101: Detected package: VSExtensionVSIXV15, state: Absent, cached: None [2B6C:2B74][2019-08-10T09:14:54]i101: Detected package: VSExtensionVSIXV16, state: Absent, cached: None [2B6C:2B74][2019-08-10T09:14:54]i101: Detected package: TapDriverInstaller, state: Absent, cached: Complete [2B6C:2B74][2019-08-10T09:14:54]i101: Detected package: AzureSphereCore, state: Absent, cached: Complete [2B6C:2B74][2019-08-10T09:14:54]i101: Detected package: SlipService, state: Absent, cached: Complete [2B6C:2B74][2019-08-10T09:14:54]i101: Detected package: Sysroot_index0, state: Absent, cached: Complete [2B6C:2B74][2019-08-10T09:14:54]i101: Detected package: Sysroot_index1, state: Absent, cached: Complete [2B6C:2B74][2019-08-10T09:14:54]i101: Detected package: Sysroot_index2, state: Absent, cached: Complete [2B6C:2B74][2019-08-10T09:14:54]i052: Condition 'WindowsBuildNumber >= 14393' evaluates to true. [2B6C:2B74][2019-08-10T09:14:54]i052: Condition 'VS2017_15_9_Available OR VS2019_16_0_4_Available' evaluates to true. [2B6C:2B74][2019-08-10T09:14:54]i199: Detect complete, result: 0x0 [2B6C:20F0][2019-08-10T09:14:57]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1 [2B6C:20F0][2019-08-10T09:14:59]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1 [2B6C:2B74][2019-08-10T09:14:59]i200: Plan begin, 11 packages, action: Install [2B6C:2B74][2019-08-10T09:14:59]w321: Skipping dependency registration on package with no dependency providers: NetFx472Redist [2B6C:2B74][2019-08-10T09:14:59]w321: Skipping dependency registration on package with no dependency providers: ConnectedServiceLegacyUninstallQuiet [2B6C:2B74][2019-08-10T09:14:59]w321: Skipping dependency registration on package with no dependency providers: ConnectedServiceUninstallQuietV16 [2B6C:2B74][2019-08-10T09:14:59]w321: Skipping dependency registration on package with no dependency providers: VSExtensionVSIXV15 [2B6C:2B74][2019-08-10T09:14:59]i000: Setting string variable 'WixBundleLog_VSExtensionVSIXV15' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190810091454_000_VSExtensionVSIXV15.log' [2B6C:2B74][2019-08-10T09:14:59]i000: Setting string variable 'WixBundleRollbackLog_VSExtensionVSIXV15' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190810091454_000_VSExtensionVSIXV15_rollback.log' [2B6C:2B74][2019-08-10T09:14:59]w321: Skipping dependency registration on package with no dependency providers: VSExtensionVSIXV16 [2B6C:2B74][2019-08-10T09:14:59]i000: Setting string variable 'WixBundleLog_VSExtensionVSIXV16' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190810091454_001_VSExtensionVSIXV16.log' [2B6C:2B74][2019-08-10T09:14:59]i000: Setting string variable 'WixBundleRollbackLog_VSExtensionVSIXV16' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190810091454_001_VSExtensionVSIXV16_rollback.log' [2B6C:2B74][2019-08-10T09:14:59]i000: Setting string variable 'WixBundleRollbackLog_TapDriverInstaller' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190810091454_002_TapDriverInstaller_rollback.log' [2B6C:2B74][2019-08-10T09:14:59]i000: Setting string variable 'WixBundleLog_TapDriverInstaller' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190810091454_002_TapDriverInstaller.log' [2B6C:2B74][2019-08-10T09:14:59]i000: Setting string variable 'WixBundleRollbackLog_AzureSphereCore' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190810091454_003_AzureSphereCore_rollback.log' [2B6C:2B74][2019-08-10T09:14:59]i000: Setting string variable 'WixBundleLog_AzureSphereCore' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190810091454_003_AzureSphereCore.log' [2B6C:2B74][2019-08-10T09:14:59]i000: Setting string variable 'WixBundleRollbackLog_SlipService' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190810091454_004_SlipService_rollback.log' [2B6C:2B74][2019-08-10T09:14:59]i000: Setting string variable 'WixBundleLog_SlipService' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190810091454_004_SlipService.log' [2B6C:2B74][2019-08-10T09:14:59]i000: Setting string variable 'WixBundleRollbackLog_Sysroot_index0' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190810091454_005_Sysroot_index0_rollback.log' [2B6C:2B74][2019-08-10T09:14:59]i000: Setting string variable 'WixBundleLog_Sysroot_index0' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190810091454_005_Sysroot_index0.log' [2B6C:2B74][2019-08-10T09:14:59]i000: Setting string variable 'WixBundleRollbackLog_Sysroot_index1' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190810091454_006_Sysroot_index1_rollback.log' [2B6C:2B74][2019-08-10T09:14:59]i000: Setting string variable 'WixBundleLog_Sysroot_index1' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190810091454_006_Sysroot_index1.log' [2B6C:2B74][2019-08-10T09:14:59]i000: Setting string variable 'WixBundleRollbackLog_Sysroot_index2' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190810091454_007_Sysroot_index2_rollback.log' [2B6C:2B74][2019-08-10T09:14:59]i000: Setting string variable 'WixBundleLog_Sysroot_index2' to value 'C:\Users\Frank\AppData\Local\Temp\dd_VC_AzureSphere_20190810091454_007_Sysroot_index2.log' [2B6C:2B74][2019-08-10T09:14:59]i201: Planned package: NetFx472Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [2B6C:2B74][2019-08-10T09:14:59]i201: Planned package: ConnectedServiceLegacyUninstallQuiet, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [2B6C:2B74][2019-08-10T09:14:59]i201: Planned package: ConnectedServiceUninstallQuietV16, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [2B6C:2B74][2019-08-10T09:14:59]i201: Planned package: VSExtensionVSIXV15, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: None [2B6C:2B74][2019-08-10T09:14:59]i201: Planned package: VSExtensionVSIXV16, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: None [2B6C:2B74][2019-08-10T09:14:59]i201: Planned package: TapDriverInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register [2B6C:2B74][2019-08-10T09:14:59]i201: Planned package: AzureSphereCore, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register [2B6C:2B74][2019-08-10T09:14:59]i201: Planned package: SlipService, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register [2B6C:2B74][2019-08-10T09:14:59]i201: Planned package: Sysroot_index0, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register [2B6C:2B74][2019-08-10T09:14:59]i201: Planned package: Sysroot_index1, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register [2B6C:2B74][2019-08-10T09:14:59]i201: Planned package: Sysroot_index2, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register [2B6C:2B74][2019-08-10T09:14:59]i299: Plan complete, result: 0x0 [2B6C:2B74][2019-08-10T09:14:59]i300: Apply begin [2B6C:2B74][2019-08-10T09:14:59]i010: Launching elevated engine process. [2B6C:2B74][2019-08-10T09:15:01]i011: Launched elevated engine process. [2B6C:2B74][2019-08-10T09:15:01]i012: Connected to elevated engine. [1FFC:2B60][2019-08-10T09:15:01]i358: Pausing automatic updates. [1FFC:2B60][2019-08-10T09:15:01]i359: Paused automatic updates. [1FFC:2B60][2019-08-10T09:15:01]i360: Creating a system restore point. [1FFC:2B60][2019-08-10T09:15:01]i361: Created a system restore point. [1FFC:2B60][2019-08-10T09:15:01]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{afaa4203-0409-4e16-ad86-0c52321dc834}, options: 0x7, disable resume: No [1FFC:2B60][2019-08-10T09:15:02]i000: Caching bundle from: 'C:\Users\Frank\AppData\Local\Temp{C05E249C-77F2-45F0-814B-40A98FB953F5}.be\Azure_Sphere_SDK_Preview_for_Visual_Studio.exe' to: 'C:\ProgramData\Package Cache{afaa4203-0409-4e16-ad86-0c52321dc834}\Azure_Sphere_SDK_Preview_for_Visual_Studio.exe' [1FFC:2B60][2019-08-10T09:15:02]i320: Registering bundle dependency provider: {afaa4203-0409-4e16-ad86-0c52321dc834}, version: 19.5.4.54816 [1FFC:2B60][2019-08-10T09:15:02]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{afaa4203-0409-4e16-ad86-0c52321dc834}, resume: Active, restart initiated: No, disable resume: No [1FFC:2068][2019-08-10T09:15:02]i305: Verified acquired payload: VSExtensionVSIXV15 at path: C:\ProgramData\Package Cache.unverified\VSExtensionVSIXV15, moving to: C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\VSIXBootstrapper.exe. [1FFC:2068][2019-08-10T09:15:02]i305: Verified acquired payload: pay4F357484EB30226D85A1F8D7990E3A62 at path: C:\ProgramData\Package Cache.unverified\pay4F357484EB30226D85A1F8D7990E3A62, moving to: C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\Microsoft.VisualStudio.AzureSphere.ProjectSystem.V15.vsix. [1FFC:2068][2019-08-10T09:15:02]i304: Verified existing payload: pay604BC1C19D2A4CFD8C3B77865142EA44 at path: C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\VSIXBootstrapper.exe. [1FFC:2068][2019-08-10T09:15:02]i305: Verified acquired payload: pay7A13C3CF128AFA2EF560FFF6492A76EB at path: C:\ProgramData\Package Cache.unverified\pay7A13C3CF128AFA2EF560FFF6492A76EB, moving to: C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\Microsoft.VisualStudio.AzureSphere.ProjectSystem.V16.vsix. [1FFC:2B60][2019-08-10T09:15:02]i052: Condition '(vsixQuiet = "yes") OR (WixBundleUILevel=2)' evaluates to true. [1FFC:2B60][2019-08-10T09:15:02]i301: Applying execute package: VSExtensionVSIXV15, action: Install, path: C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\VSIXBootstrapper.exe, arguments: '"C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\VSIXBootstrapper.exe" /admin /shutdownprocesses "Microsoft.VisualStudio.AzureSphere.ProjectSystem.V15.vsix" /q' [1FFC:2068][2019-08-10T09:15:02]i304: Verified existing payload: VSExtensionVSIXV16 at path: C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\VSIXBootstrapper.exe. [1FFC:2068][2019-08-10T09:15:02]i304: Verified existing payload: pay4F357484EB30226D85A1F8D7990E3A62 at path: C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\Microsoft.VisualStudio.AzureSphere.ProjectSystem.V15.vsix. [1FFC:2068][2019-08-10T09:15:02]i304: Verified existing payload: pay604BC1C19D2A4CFD8C3B77865142EA44 at path: C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\VSIXBootstrapper.exe. [1FFC:2068][2019-08-10T09:15:02]i304: Verified existing payload: pay7A13C3CF128AFA2EF560FFF6492A76EB at path: C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\Microsoft.VisualStudio.AzureSphere.ProjectSystem.V16.vsix. [1FFC:2068][2019-08-10T09:15:02]i304: Verified existing payload: TapDriverInstaller at path: C:\ProgramData\Package Cache{BF7D823B-6E5F-433B-9C85-E9EECB1124BC}v2.2.0\packages\TapDriverInstaller\TapDriverInstaller.msi. [1FFC:2068][2019-08-10T09:15:02]i304: Verified existing payload: AzureSphereCore at path: C:\ProgramData\Package Cache{DEC4629D-08A5-4D6A-90D9-1E89B8024CFA}v19.05.4.53731\packages\AzureSphereCore\AzureSphereCore.msi. [1FFC:2068][2019-08-10T09:15:02]i304: Verified existing payload: SlipService at path: C:\ProgramData\Package Cache{15D970F1-2AB1-4553-94E0-12DEC338AF1F}v19.5.4.53731\packages\SlipService\Azure Sphere Device Communication Service.msi. [1FFC:2068][2019-08-10T09:15:02]i304: Verified existing payload: Sysroot_index0 at path: C:\ProgramData\Package Cache{CB7B85C6-65E4-4313-B137-1CD5A66D52E3}v19.02.3.59866\Sysroot0.msi. [1FFC:2068][2019-08-10T09:15:02]i304: Verified existing payload: Sysroot_index1 at path: C:\ProgramData\Package Cache{F5C48017-9F0C-4496-A7F3-F7575F918838}v19.05.4.44931\Sysroot1.msi. [1FFC:2068][2019-08-10T09:15:03]i304: Verified existing payload: Sysroot_index2 at path: C:\ProgramData\Package Cache{992C25E5-6E67-4B8C-99A7-692329CE45D6}v19.05.4.44935\Sysroot2.msi. [1FFC:2B60][2019-08-10T09:15:11]e000: Error 0x80131500: Process returned error: 0x80131500 [1FFC:2B60][2019-08-10T09:15:11]e000: Error 0x80131500: Failed to execute EXE package. [2B6C:2B74][2019-08-10T09:15:11]e000: Error 0x80131500: Failed to configure per-machine EXE package. [2B6C:2B74][2019-08-10T09:15:11]i319: Applied execute package: VSExtensionVSIXV15, result: 0x80131500, restart: None [2B6C:2B74][2019-08-10T09:15:11]e000: Error 0x80131500: Failed to execute EXE package. [1FFC:2B60][2019-08-10T09:15:11]i351: Removing cached package: VSExtensionVSIXV15, from path: C:\ProgramData\Package Cache\VSIXBootstrapper.19.5.4.54816\ [1FFC:2B60][2019-08-10T09:15:11]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{afaa4203-0409-4e16-ad86-0c52321dc834}, resume: None, restart: None, disable resume: No [1FFC:2B60][2019-08-10T09:15:11]i330: Removed bundle dependency provider: {afaa4203-0409-4e16-ad86-0c52321dc834} [1FFC:2B60][2019-08-10T09:15:11]i352: Removing cached bundle: {afaa4203-0409-4e16-ad86-0c52321dc834}, from path: C:\ProgramData\Package Cache{afaa4203-0409-4e16-ad86-0c52321dc834}\ [1FFC:2B60][2019-08-10T09:15:11]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{afaa4203-0409-4e16-ad86-0c52321dc834}, resume: None, restart initiated: No, disable resume: No [2B6C:2B74][2019-08-10T09:15:12]i399: Apply complete, result: 0x80131500, restart: None, ba requested restart: No

Alberto-Vega commented 5 years ago

@fkilgour This will require some deeper analysis. Can you please file a support request @ https://aka.ms/azsupt? If you do not have access to a support plan, please reach out @ AZCommunity@microsoft.com with a link to this Doc/Issue as well as your subscription ID and we can help get the support ticket opened for this issue.

Alberto-Vega commented 5 years ago

@fkilgour Please reach out if you need help opening a support ticket by following the instructions on my previous comment. Since you are going to get help from support we will be closing this issue now.