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This is the public repo for Microsoft Entra documentation
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Entra Connector Times out #969

Closed bigalnz closed 6 days ago

bigalnz commented 2 weeks ago

I am trying to get the entra connector to work on IIS on Windows Server 2022.

I have followed all the steps listed and the connector is connected - but after authenticating it always times out. THis is for http://localhost/ - which works locally.

Any ideas?

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TPavanBalaji commented 2 weeks ago

@bigalnz It would be great if you could add a link to the documentation you are following for these steps? This would help us redirect the issue to the appropriate team. Thanks!

bigalnz commented 2 weeks ago

This is the first guide : https://learn.microsoft.com/en-us/entra/global-secure-access/how-to-configure-connectors#transport-layer-security-tls-requirements.

Thanks

bigalnz commented 2 weeks ago

PS: I have also been in touch with Azure support - but they do not seem to know what the issue is.

TPavanBalaji commented 2 weeks ago

@bigalnz Thanks for your feedback! We will investigate and update as appropriate.

SaibabaBalapur-MSFT commented 2 weeks ago

@bigalnz I'm going to assign this to the document author so they can take a look at it accordingly.

@kenwith Please review it.

bigalnz commented 2 weeks ago

Thanks - @kenwith please feel free to reach out :-)

CelesteDG commented 6 days ago

Thank you for your feedback. I've transferred the feedback to our unified user feedback mechanism, where the issue will be triaged and tracked as an Azure DevOps work item.

please-close

bigalnz commented 6 days ago

Wait - I never herd from @kenwith or anyone else? Every ticket I have opened with MS Support has been unable to resolve. Am I going in circles here?

kenwith commented 6 days ago

@bigalnz - sorry, missed this and it was lost in the doc feedback. MS Support should be able to resolve and they should escalate. You can loop me into the support thread and let's try to get it escalated. There is a troubleshooting article that support engineering mostly owns and it might be helpful. It is here: https://learn.microsoft.com/en-us/entra/global-secure-access/troubleshoot-connectors My email at Microsoft is the same as my github.