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Sample code for dynamics 365 learning content? #2771

Open urklnme opened 4 years ago

urklnme commented 4 years ago

you guys created all of this learning content and then do this:

_Before we Begin: The Exercises work best when you have some sample data to work with. Depending on if the environment you are working with, you may want to install some sample data to assist with exercises. Dynamics 365 does provide the ability to add sample data as needed. If the environment you are working in does not have any sample data installed, follow the steps below to install the sample data into your environment.

Enable Sample Data -- Detailed Steps:

  1. If necessary, on the main application Navigation Bar, click the drop-down selector next to Dynamics 365 and then click Dynamics 365 -- custom.
  2. From the navigation bar, navigate to Settings > Data Management
  3. Select Sample Data.
  4. Click the Install Sample Data button.
  5. Close the Sample Data window._

wtf is this referring to? "on the main application"? no links? not well done.

welcome[bot] commented 4 years ago

Thank you for creating the issue! One of our team members will get back to you shortly with additional information. If this is a product issue, please close this and contact the particular product's support instead (see https://support.microsoft.com/allproducts for the list of support websites).

JasonWHowell commented 4 years ago

@DaveBeasley This is regarding https://docs.microsoft.com/learn/modules/dynamics-365-service-level-agreements/7-managing-kpis-using-service-level-agreements

Could you take a look and provide direction, and improve the doc if possible.

Thanks, Jason

JasonWHowell commented 4 years ago

@DaveBeasley The same text is in multiple learning paths, so not sure exactly which one is being referenced:

configure-dynamics-365-portals\8-knowledge-check.yml: 28: - content: Enable sample data in your Dynamics 365 for Customer Engagement instance

dynamics-365-service-level-agreements\includes\7-managing-kpis-using-service-level-agreements.md: 8: ### Enable Sample Data -- Detailed Steps

managing-cases-with-dynamics-365\includes\4-create-and-resolve-cases.md: 7: ### Enable Sample Data -- Detailed Steps:

using-dynamics-365-queues-to-manage-case-workloads\includes\5-use-queues-to-manage-case-workloads.md: 3: ### Enable Sample Data -- Detailed Steps:

voc-response-routing-survey-scoring\includes\7-design-personalized-survey-experience-using-piped-data-routing-rules.md: 5: ## Enable Sample Data Detailed Steps

DaveBeasley commented 4 years ago

Can you share details of where you are seeing this issue? Is this a PR, ADO bug? What is #2771? Is this feedback from a learner?

The items you list below are different modules. The first is from a test your knowledge question for portals, the second is about Dynamics 365 Customer Service SLAs – different topic. The text is a heading.

From: Jason H notifications@github.com Sent: Friday, May 22, 2020 19:42 To: MicrosoftDocs/feedback feedback@noreply.github.com Cc: Dave Beasley dbeasley@microsoft.com; Mention mention@noreply.github.com Subject: Re: [MicrosoftDocs/feedback] Sample code for dynamics 365 learning content? (#2771)

@DaveBeasleyhttps://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FDaveBeasley&data=02%7C01%7Cdbeasley%40microsoft.com%7Cf727cbf54f6241ac46dc08d7feb209c5%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637257912926940045&sdata=zodddEUpr9QeuVewTOirNFDr2dm7kmKb9EBtW7Qmcwg%3D&reserved=0 The same text is in multiple learning paths, so not sure exactly which one is being referenced:

configure-dynamics-365-portals\8-knowledge-check.yml: 28: - content: Enable sample data in your Dynamics 365 for Customer Engagement instance

dynamics-365-service-level-agreements\includes\7-managing-kpis-using-service-level-agreements.md: 8: ### Enable Sample Data -- Detailed Steps

managing-cases-with-dynamics-365\includes\4-create-and-resolve-cases.md: 7: ### Enable Sample Data -- Detailed Steps:

using-dynamics-365-queues-to-manage-case-workloads\includes\5-use-queues-to-manage-case-workloads.md: 3: ### Enable Sample Data -- Detailed Steps:

voc-response-routing-survey-scoring\includes\7-design-personalized-survey-experience-using-piped-data-routing-rules.md: 5: ## Enable Sample Data Detailed Steps

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHubhttps://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FMicrosoftDocs%2Ffeedback%2Fissues%2F2771%23issuecomment-632956469&data=02%7C01%7Cdbeasley%40microsoft.com%7Cf727cbf54f6241ac46dc08d7feb209c5%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637257912926950045&sdata=uG936ZLFt%2B6siXrTwPM8zJvvlgG022u64MVqRVJvPmU%3D&reserved=0, or unsubscribehttps://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAI2BNYOTF2BNN5NJQA26UX3RS4LTXANCNFSM4NIANUQQ&data=02%7C01%7Cdbeasley%40microsoft.com%7Cf727cbf54f6241ac46dc08d7feb209c5%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637257912926950045&sdata=YjT0cBai1%2FCDOq7njxVC7fxKDW0sphEHGKPvUSjdnwk%3D&reserved=0.

DaveBeasley commented 4 years ago

Similar to the other message – what is this? Is this a bug? I can’t find #2771 in my ADO that I use for bugs. It’s not a PR that I can find.

What is the context? I’ve made changes to this exercise based on previous learner feedback? What is the new feedback?

From: Jason H notifications@github.com Sent: Friday, May 22, 2020 19:39 To: MicrosoftDocs/feedback feedback@noreply.github.com Cc: Dave Beasley dbeasley@microsoft.com; Mention mention@noreply.github.com Subject: Re: [MicrosoftDocs/feedback] Sample code for dynamics 365 learning content? (#2771)

@DaveBeasleyhttps://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FDaveBeasley&data=02%7C01%7Cdbeasley%40microsoft.com%7Cfac08737c7874c4fca2808d7feb1a0a6%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637257911170102375&sdata=esAlc592tGoKn46QlE5N4maT%2Fxv%2BBL6%2FUk477D5kv%2Fk%3D&reserved=0 This is regarding https://docs.microsoft.com/learn/modules/dynamics-365-service-level-agreements/7-managing-kpis-using-service-level-agreementshttps://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.microsoft.com%2Flearn%2Fmodules%2Fdynamics-365-service-level-agreements%2F7-managing-kpis-using-service-level-agreements&data=02%7C01%7Cdbeasley%40microsoft.com%7Cfac08737c7874c4fca2808d7feb1a0a6%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637257911170107354&sdata=yEx7uyuv2hV1Xp%2FQT2R9gX26E7UOc6DlC4sN2yNK4Ng%3D&reserved=0

Could you take a look and provide direction, and improve the doc if possible.

Thanks, Jason

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHubhttps://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FMicrosoftDocs%2Ffeedback%2Fissues%2F2771%23issuecomment-632956051&data=02%7C01%7Cdbeasley%40microsoft.com%7Cfac08737c7874c4fca2808d7feb1a0a6%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637257911170112334&sdata=IxIBgrmOR8pUR1T5SFOilNEfuW99nwJHNh2fMBc%2BzZI%3D&reserved=0, or unsubscribehttps://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAI2BNYJC5Q7FBMO3FHXXX63RS4LIVANCNFSM4NIANUQQ&data=02%7C01%7Cdbeasley%40microsoft.com%7Cfac08737c7874c4fca2808d7feb1a0a6%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637257911170117310&sdata=sDITqsnQBGcY9DPV%2Btowr8DUSwSrWs%2FEWM0fTqP6uo8%3D&reserved=0.

DaveBeasley commented 4 years ago

@JasonWHowell I only received an email and didn't know where this feedback was coming from. I've found that it is Git repo feedback. I've made a small change to the text of adding the demo data. You need to have the application open -- whether it is Customer Service, Sales, etc. and then add demo data in your own trial or sandbox environment. The demo data references above are for Customer Service.