MicrosoftDocs / feedback

📢 docs.microsoft.com site feedback
https://learn.microsoft.com
Creative Commons Attribution 4.0 International
239 stars 160 forks source link

Reset 2-factor authentication #2936

Open ifathy opened 4 years ago

ifathy commented 4 years ago

hi,

How do I reset my 2-factor authentication on Microsoft authenticator?

I use MS Teams and Mavim also for business needsand needs and I did setup 2-factor authentication using Microsoft authenticator on my old phone, now my old phone's software got reset due to irrelevant reasons, and I'm unable to login to organizations which require 2-factor authentication , and I have not been able to add my business account to authenticator again on my phone as it requires Microsoft website to show me a QR code to scan with my phone through authenticator which does not happen

So in short again, how do I reset my Microsoft 2-factor authentication.

Thanks, stay safe

welcome[bot] commented 4 years ago

Thank you for creating the issue! One of our team members will get back to you shortly with additional information. If this is a product issue, please close this and contact the particular product's support instead (see https://support.microsoft.com/allproducts for the list of support websites).

ifathy commented 4 years ago

Screenshot_20200710-105430_Authenticator

ifathy commented 4 years ago

Screenshot_20200710-105449_Authenticator