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Profile on the Learn platform keeps going blank #3851

Open MuseumTester opened 2 years ago

MuseumTester commented 2 years ago

Describe the bug My profile on the Learn platform keeps going blank. I can log in, take courses, and it tracks my progress and increases my XP/Level bar, but when I click on my profile pic and select profile, it's blank. If I'm logged out, I can see my profile name and all my achievements, but when logged in, it's a blank page.

To Reproduce No one else I have contacted has had this issue. It seemed to have fixed itself for a few seconds around 3:15 today, but otherwise has been blank all day. ETA: One other person has had the same thing happen.

Expected behavior I expect to be able to see my achievements and activity when I open my profile.

Screenshots Logged out:

image

Same page, logged in:

image

Desktop (please complete the following information):

Additional context It wouldn't be as pressing of an issue if it weren't for the fact I'm doing Teacher PD sessions all the time now and need to be able to demo Learn platform functions for them. There doesn't seem to be any way to contact anyone about profile issues other than this forum.

welcome[bot] commented 2 years ago

Thank you for creating the issue! One of our team members will get back to you shortly with additional information. If this is a product issue, please close this and contact the particular product's support instead (see https://support.microsoft.com/allproducts for the list of support websites).