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Source for the Microsoft Teams developer platform documentation.
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Not able to click the button on MS Teams in Android devices #10386

Closed Shashank130700 closed 6 months ago

Shashank130700 commented 8 months ago

Hi Team,

The attached payload is working as expected in both the Microsoft Teams Web app and the iOS application, the message is correctly posted back and a response is received. However, when the same button is clicked in the Teams Android app, nothing happens the first time. When clicked again, it appears that the message is posted back, however there's no response received.

The same message if typed works fine on all the platforms.

Android Product Name: Galaxy M52 5G Current Android Version: M526BXX54CWL2/ M526BODMCWL2/ M526BXX54CWL1

Kindly refer to the attached payload for better understanding: simple_adaptive_card_payload.json


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microsoft-github-policy-service[bot] commented 8 months ago

Hi Shashank130700! Thank you for bringing this issue to our attention. We will investigate and if we require further information we will reach out in one business day. Please use this link to escalate if you don't get replies.

Best regards, Teams Platform

Prasad-MSFT commented 8 months ago

Hi @Shashank130700 - Thanks for raising this issue. There is already an ICM raised for this, and engineering team is working on it. We will inform you once we have further update on the progress.

Thanks again!

Shashank130700 commented 8 months ago

Hi @Prasad-MSFT - Do we have any update on the raised issue?

Prasad-MSFT commented 8 months ago

@Shashank130700 - Apologies. Currently there is no ETA to share. We are following up with engineering team about this issue. We will update this thread once we hear from them. Thanks!

Prasad-MSFT commented 6 months ago

@Shashank130700 - The issue is fixed. We verified with below MS Teams version in Android device and it works fine. Please do verify. image

Prasad-MSFT commented 6 months ago

We are closing this issue for now. Please feel free to reopen if required. Thanks!

microsoft-github-policy-service[bot] commented 6 months ago

Tell us about your experience!

Hi Shashank130700! This issue is closed in our system. We would like your feedback on your experience with our support team and Platform.

Best regards, Teams Platform