MicrosoftDocs / msteams-docs

Source for the Microsoft Teams developer platform documentation.
https://aka.ms/teamsdev
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Open teams app, can't exited switch other tab #11208

Closed LeonJi0545 closed 1 month ago

LeonJi0545 commented 4 months ago

Steps to reproduce

After entering the iOS teams app, the app I put on the first pinned tab will automatically enter and cannot be exited swtich other tab. There is no exit button provided for me. There is no arrow in the quit upper left corner.

I did the following operations, but I couldn't fix this problem.

  1. Restart iPhone
  2. Upgrade teams app & iOS (17.5.1)
  3. Reinstall teams app (6.11.2 & 6.11.772024112802/0617)
  4. Re-login to office365 account. So, I want to know why this is happening? How can I solve it?

Looking forward to your help, thank you. Leon

Expected behavior

can switch other pinned tabs. please pay attention to the arrow in the upper left corner.it's correct. success

Actual behavior

can't switch other tab.in the upper left ,not have quit icon. error

Error details

you can see this video.

https://github.com/MicrosoftDocs/msteams-docs/assets/38520294/7f78049c-5621-4ae2-a772-c8fafe2837d5

Meghana-MSFT commented 4 months ago

@LeonJi0545 - Same issue is being tracked here https://learn.microsoft.com/en-us/answers/questions/1779290/after-entering-teams-on-ios-the-bot-app-automatica. Please follow above thread for further updates.

LeonJi0545 commented 3 months ago

I find this https://learn.microsoft.com/en-us/answers/questions/1721912/users-is-using-ios-and-microsoft-teams-get-stuck-w

LeonJi0545 commented 1 month ago

Fixed! Update to the latest version, log out and log in again. Uninstall and reinstall does not work.

LeonJi0545 commented 1 month ago

fix

microsoft-github-policy-service[bot] commented 1 month ago

Tell us about your experience!

Hi LeonJi0545! This issue is closed in our system. We would like your feedback on your experience with our support team and Platform.

Best regards, Teams Platform