MicrosoftDocs / msteams-docs

Source for the Microsoft Teams developer platform documentation.
https://aka.ms/teamsdev
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Multiple conversations for same bot #11689

Open sschoeb opened 1 month ago

sschoeb commented 1 month ago

Steps to reproduce

I don't know how that was possible, but I do have multiple conversations with my app, which should never be possible

Expected behavior

Never have 2 conversations with the same bot.

Actual behavior

image

As you can see in the screenshot, I do have two conversations with the same app. These are separate conversations as they have different IDs:

a:167R9D5bp4Xqfy1CKxxbSMzShXsKhvSlGaQkQljiZrL8efAa-8cg1FgoVQXOmVDmsXzDfyi9NpgX8IYwHPI6attPdLcTKhylXIkTMd_q1TIiXesBtNjKoQm5dg9fOQ2_o
a:1ViotFCZ_wqnrKUUzJllQQjjNOBA1TlJI60jo55QCHw4KtNntd2OZc4pFsMXM3BlaxwLINToYaDiiuOaMGjsJ3JpLu4Vqfg_WvFxSCJrsdi_5tifM7xpWe6rMleBZ4qJj

As you can imagine, this ends up in a huge mess on our bot, as the assumption is, that we only have one possible conversation in teams.

Error details

Teams version: You have Microsoft Teams version 24257.204.3155.53. You've got the latest version. It was last checked on 14.10.2024. The client version is 49/24091221314.

Tested on Windows 11

microsoft-github-policy-service[bot] commented 1 month ago

Hi sschoeb! Thank you for bringing this issue to our attention. We will investigate and if we require further information we will reach out in one business day. Please use this link to escalate if you don't get replies.

Best regards, Teams Platform

Meghana-MSFT commented 1 month ago

@sschoeb - Could you please confirm if you started seeing this issue recently? Are you facing this issue with other bots as well? We checked this at our end by adding the bot in the below Team's version which is same as your version. We see only 1 chat being created with the bot.

You have Microsoft Teams version 24257.204.3155.53. You've got the latest version. It was last checked on 14/10/2024. The client version is 49/24091221314.

sschoeb commented 1 month ago

@Meghana-MSFT Yes, I see this since a few days (not exactly sure since when tbh).

No, I just see it for this bot. Bot I'm no using others, therefore cannot answer this question properly.

Meghana-MSFT commented 1 month ago

@sschoeb - We raised a bug for this, we will keep you posted on the updates. Thank you.