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MicrosoftDocs / msteams-docs

Source for the Microsoft Teams developer platform documentation.
https://aka.ms/teamsdev
Creative Commons Attribution 4.0 International
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Too easy to create new chat in Teams view instead of replying to existing chat. #2018

Closed griztown closed 3 years ago

griztown commented 4 years ago

If you want to reply to an existing chat on the Teams view, you usually end up creating a new thread instead of replying. You have to click the "reply" link to open a dialog to enter a reply. But right below it is a dialog to enter a new message. Which is where I typically think to go to reply. I think it would make more sense to have a dialog for each thread and then an icon or link to start a new thread.

ghost commented 4 years ago

Hi griztown! Thank you for bringing this issue to our attention. We will investigate and if we require further information we will reach out. Best regards, Teams Platform

Trinetra-MSFT commented 4 years ago

@griztown , Could you please clarify which conversation type you are talking about? is it 1:1, Group Chat or Channel Conversation? is it about the channel reply conversation?

griztown commented 4 years ago

I think Channel? It is the third one down on the left. first is activity, then chat, then "Teams". So perhaps that is a channel?

Trinetra-MSFT commented 4 years ago

@griztown , This is by design for channel conversation. Channel reply showed up below the posted messages in channel and having conversation over that message. New message/conversation area is for opening a new conversation in channel not on existing thread. Please see this screenshot image