Share to teams does not display channels results

[AmitaiBitonHarmonie]

Hi, I am using you are documentation to enable users to share links to teams, but when I am searching for the specific channel the resulting dropdown doesn't display channel results after the investigation I saw that the network response includes the channel data but you don't show it in the dropdown!

Empty results :

Network response including the channel results:

Note: chats and people work just fine.

Can you please tell me if it is a real bug or a local issue?

Document Details

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• ID: 9cb013cb-3a19-2142-5286-692ff9b32ea6
• Version Independent ID: 9cb013cb-3a19-2142-5286-692ff9b32ea6
• Content: Share to Teams from web apps - Teams
• Content Source: msteams-platform/concepts/build-and-test/share-to-teams-from-web-apps.md
• Service: msteams
• GitHub Login: @surbhigupta
• Microsoft Alias: surbhigupta

[ghost]

Hi AmitaiBitonHarmonie! Thank you for bringing this issue to our attention. We will investigate and if we require further information we will reach out in one business day. Please use this link to escalate if you don't get replies.

Best regards, Teams Platform

[ChetanSharma-msft]

Hello @AmitaiBitonHarmonie - Thanks for raising your query. We will further investigate on this issue and let you know the updates.

[Meghana-MSFT]

@AmitaiBitonHarmonie - We checked this using the share to Teams sample. Could you please refer this once - https://github.com/OfficeDev/Microsoft-Teams-Samples/tree/main/samples/app-link-unfurling-in-share-to-teams/csharp

We are able to see the list of channels.

[AmitaiBitonHarmonie]

Thanks for the quick response!

We are developing an Outlook add-in and we want to open the share to teams dialog for some users it displays the channels results but for some other users, the channel is hidden although the response includes the channel that's why I think you have some bug related to the dropdown list of search result that not rendering all list from the response! Please try to repo the bug locally for multiple users and you will see it happened to you also!

[Meghana-MSFT]

Thank you for the additional information, we will check and get back to you.

[Meghana-MSFT]

We are still not able to repro this issue, we have raised a bug for the same. We will keep you posted.

Additionally it could be very helpful if you could provide us the code snippet/demo creds with which the issue is reproducible.

[AmitaiBitonHarmonie]

Hi, this is the code, I will explain again for some users/environments we are able to repo the bug the real bug is related to the search dropdown that does not display the all response list for example channels!

[Meghana-MSFT]

@AmitaiBitonHarmonie - Could you please include the Fiddler trace? Also, please include any console errors that might be shown. Engineering team is requesting these details for further investigation.

[ghost]

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 3 days. It will be closed if no further activity occurs within 3 days of this comment.

[TommyBloom]

We also have this same issue. Our the search dropdown only displays the "General" channels but cannot search for any named channels

[Meghana-MSFT]

@TommyBloom - Could you please include the Fiddler trace? Also, please include any console errors that might be shown. Engineering team is requesting these details for further investigation. Please share these details at microsoftteamsdev@microsoft.com.

[codyhef]

We are also having this issue, I've sent a Fiddler trace to the email above.

[Meghana-MSFT]

We shared the fiddler trace with engineering team, we will keep you posted on the updates. Thank you.

[KoenJanssensPD]

Having the same issue on android, not all channels are appearing when searching for a channel to share something