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MicrosoftDocs / msteams-docs

Source for the Microsoft Teams developer platform documentation.
https://aka.ms/teamsdev
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Not able to see adaptive card in Teams app on mobile (both IOS and Android). #9308

Closed wyvern-x0 closed 9 months ago

wyvern-x0 commented 11 months ago

While sending the Adaptive Card on teams bot, card is not displaying on mobile device (IOS). The same card is rendering properly on desktop teams. On checking the message with the developer preview option, getting below error:

Err domain:ACRParseErrorDomain code:5 userInfo:{ error = ""; }

Adaptive card version- 1.4 and bot framework sdk v4 in .NET.

For some cards only, this is happening. For other cards, this issue is not reciprocating.

sayali-MSFT commented 11 months ago

@wyvern-x0 - Thanks for reporting your issue. Could you please share the repro steps and Adaptive card JSON, so that we can try it from our end.

wyvern-x0 commented 11 months ago

any update @sayali-MSFT ?

sayali-MSFT commented 11 months ago

@wyvern-x0 -We are trying to reproduce it from our end, and we will let you know the update once it's done.

sayali-MSFT commented 11 months ago

@wyvern-x0 -We are able to repro that issue on Android device, we have raised bug for the same. We will inform you once we get any update. Microsoft Teams Version- 1416/1.0.0.2023134402/0802

We have checked the iOS version, and it is working fine. Could you please share the iOS Teams version and iOS version with us so that we can try to reproduce the issue from our end? IOS Version-16.6 IOS Teams version-5.14.77.2023143702/0809

microsoft-github-policy-service[bot] commented 9 months ago

Tell us about your experience!

Hi wyvern-x0! This issue is closed in our system. We would like your feedback on your experience with our support team and Platform.

Best regards, Teams Platform