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Source for the Microsoft Teams developer platform documentation.
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Desktop (New & Classic) Missing Summary in Notification #9654

Open bionemesis opened 8 months ago

bionemesis commented 8 months ago

This is an issue that I first raised in March of 2022 on the Teams Developer forum and got nowhere. Hoping I might have better luck here. The issue pertains to desktop notifications from a webhook. If I send a POST to a channel webhook with the content below, this is the notification I get on macOS & Windows on the latest Teams New & Teams Classic: CleanShot 2023-10-11 at 21 35 48@2x On iOS and Android, the notification says "Larry Bryant created a new task". There was a time in 2021 when this actually worked, but somewhere along the way something changed and it no longer worked. We actually stopped using Teams altogether due to this, but would love to start using it again. But without being able to see the summary in the notification on desktop, it's not possible. { "@type": "MessageCard", "@context": "http://schema.org/extensions", "themeColor": "0076D7", "summary": "Larry Bryant created a new task", "sections": [{ "activityTitle": "Larry Bryant created a new task", "activitySubtitle": "On Project Tango", "activityImage": "https://adaptivecards.io/content/cats/3.png", "facts": [{ "name": "Assigned to", "value": "Unassigned" }, { "name": "Due date", "value": "Mon May 01 2017 17:07:18 GMT-0700 (Pacific Daylight Time)" }, { "name": "Status", "value": "Not started" }], "markdown": true }], "potentialAction": [{ "@type": "ActionCard", "name": "Add a comment", "inputs": [{ "@type": "TextInput", "id": "comment", "isMultiline": false, "title": "Add a comment here for this task" }], "actions": [{ "@type": "HttpPOST", "name": "Add comment", "target": "https://learn.microsoft.com/outlook/actionable-messages" }] }, { "@type": "ActionCard", "name": "Set due date", "inputs": [{ "@type": "DateInput", "id": "dueDate", "title": "Enter a due date for this task" }], "actions": [{ "@type": "HttpPOST", "name": "Save", "target": "https://learn.microsoft.com/outlook/actionable-messages" }] }, { "@type": "OpenUri", "name": "Learn More", "targets": [{ "os": "default", "uri": "https://learn.microsoft.com/outlook/actionable-messages" }] }, { "@type": "ActionCard", "name": "Change status", "inputs": [{ "@type": "MultichoiceInput", "id": "list", "title": "Select a status", "isMultiSelect": "false", "choices": [{ "display": "In Progress", "value": "1" }, { "display": "Active", "value": "2" }, { "display": "Closed", "value": "3" }] }], "actions": [{ "@type": "HttpPOST", "name": "Save", "target": "https://learn.microsoft.com/outlook/actionable-messages" }] }] }

bionemesis commented 8 months ago

And this is the notification we see on iOS, which we would expect to see on desktop. 63174914-1F4E-4E5C-A7EE-D71E8924EC39_4_5005_c

ChetanSharma-msft commented 8 months ago

Hello @bionemesis - Thanks for raising your query. We have already raised a bug related to Desktop client notification summary and engineering team is already looking into it.

We will let you know once we get any update from engineering team.

sayali-MSFT commented 7 months ago

@bionemesis - Issue is resolved in Teams2.1. Could you please check and confirm the same. You have Microsoft Teams version 23306.3311.2542.4729. You've got the latest version. It was last updated on 1/12/2023. The client version is 49/23110231807. image

bionemesis commented 7 months ago

@sayali-MSFT My Teams shows that it was updated today, but the version is 23285.3607.2525.937 and the issue remains. Is there a way to get that version you are using?

sayali-MSFT commented 7 months ago

@bionemesis -Looks like, it is not updated publicly, we will let you know once it is publicly released. also check updates summary here-https://learn.microsoft.com/en-us/officeupdates/teams-app-versioning#windows-version-history