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Stage app content hidden by Windows taskbar #9706

Open Hans-Zietsman opened 11 months ago

Hans-Zietsman commented 11 months ago

When using the Teams desktop app on Windows OS in full screen, part of the assigned app real estate/iframe gets hidden by the Windows taskbar. See this example where the action buttons are hidden / unclickable to the user. The design is in line with Teams UI guidelines. image image


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Meghana-MSFT commented 11 months ago

We will check this and get back to you.

ChetanSharma-msft commented 11 months ago

Hello @Hans-Zietsman - Please confirm whether you are facing this issue in Classic or New Teams?

Hans-Zietsman commented 11 months ago

Hi

From the screen shot I shared with you, it is definitely the classic version. This was shared by one of our customers. Several have reported the same issue. Unsure if it can be reproduced in new Teams.

I am personally a Mac user with taskbar docked to the left so unaffected.

We have also pushed a temporary hack fix by floating the action buttons with a buffer underneath . But not a sustainable solution.

Regards

Get Outlook for iOShttps://aka.ms/o0ukef


From: ChetanSharma-MSFT @.> Sent: Friday, October 20, 2023 8:17:57 AM To: MicrosoftDocs/msteams-docs @.> Cc: Hans Zietsman @.>; Mention @.> Subject: Re: [MicrosoftDocs/msteams-docs] Stage app content hidden by Windows taskbar (Issue #9706)

Hello @Hans-Zietsmanhttps://github.com/Hans-Zietsman - Please confirm whether you are facing this issue in Classic or New Teams?

— Reply to this email directly, view it on GitHubhttps://github.com/MicrosoftDocs/msteams-docs/issues/9706#issuecomment-1772147342, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BDBEGDCYB45CMWNT76FX2UTYAIJRLAVCNFSM6AAAAAA6FCARL6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTONZSGE2DOMZUGI. You are receiving this because you were mentioned.Message ID: @.***>

Meghana-MSFT commented 11 months ago

We are checking if this is a bug or by design behavior. We will get back to you.

Meghana-MSFT commented 10 months ago

Apologies for the delay. We have the following update from engineering team, this is by design behavior.

There are horizontal and vertical scrollbar that appears based on overflowed iFrame content. For instance, when Breakthru is shared on stage with a session in progress, scrollbars appear on both sides. To view the scrollbar, users need to click or highlight the content within the iFrame. This experience is consistent across both T1 and T21.

Hans-Zietsman commented 10 months ago

Hi

I think you have misunderstood the cause of the issue.

As you mentioned, using the Breakthrough app as an example, the scrollbars only appear when there is overflow content. However, in the example I shared with you, there is no overflow content. The action buttons are inside the available iframe real estate (There are no scroll bars because all the content fits into the iframe). But when the Teams app is in full screen, the Windows OS taskbar covers the bottom strip of the Teams app and stage iframe, therefore hiding the action buttons bottom right of the iframe.

Let me know if that clarifies.

Regards

From: Meghana-MSFT @.> Date: Wednesday, 08 November 2023 at 08:50 To: MicrosoftDocs/msteams-docs @.> Cc: Hans Zietsman @.>, Mention @.> Subject: Re: [MicrosoftDocs/msteams-docs] Stage app content hidden by Windows taskbar (Issue #9706)

We have the following update from engineering team, this is by design behavior.

There are horizontal and vertical scrollbar that appears based on overflowed iFrame content. For instance, when Breakthru is shared on stage with a session in progress, scrollbars appear on both sides. To view the scrollbar, users need to click or highlight the content within the iFrame. This experience is consistent across both T1 and T21.

— Reply to this email directly, view it on GitHubhttps://github.com/MicrosoftDocs/msteams-docs/issues/9706#issuecomment-1801194279, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BDBEGDGA2A54PKWEIZZGV73YDMTUPAVCNFSM6AAAAAA6FCARL6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQMBRGE4TIMRXHE. You are receiving this because you were mentioned.Message ID: @.***>

Meghana-MSFT commented 9 months ago

We are checking this internally.

Update: Bug has been raised for this issue; we will keep you posted on the updates. Thank you.

Meghana-MSFT commented 7 months ago

@Hans-Zietsman - Could you please share the app manifest with us at microsoftteamsdev@microsoft.com. Engineering team was not able to repro the issue with existing published apps. thanks!

Hans-Zietsman commented 7 months ago

Hi

In the delayed interim, we have rolled out a workaround hack adding an additional buffer (in addition to the recommended guidelines) to the UI pushing the action buttons up so that they do not get covered by the Windows taskbar. Here is the screenshot pre-fix: [GTjuoSL9Xu0AAAAASUVORK5CYII=]

I am happy to share a manifest but I don’t think it will help the cause to repo the issue.

Kind regards From: Meghana-MSFT @.> Date: Friday, 02 February 2024 at 13:46 To: MicrosoftDocs/msteams-docs @.> Cc: Hans Zietsman @.>, Mention @.> Subject: Re: [MicrosoftDocs/msteams-docs] Stage app content hidden by Windows taskbar (Issue #9706)

@Hans-Zietsmanhttps://github.com/Hans-Zietsman - Could you please share the app manifest with us at @.**@.>. Engineering team was not able to repro the issue with existing published apps. thanks!

— Reply to this email directly, view it on GitHubhttps://github.com/MicrosoftDocs/msteams-docs/issues/9706#issuecomment-1923647731, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BDBEGDFV3CB5ACEYF7ABVITYRTG2VAVCNFSM6AAAAAA6FCARL6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMRTGY2DONZTGE. You are receiving this because you were mentioned.Message ID: @.***>