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Add C++ Redistributable Packages to the Prerequisites #4853

Closed Fennerr closed 6 days ago

Fennerr commented 6 months ago

The prerequisites did not cover everything - I was getting an ADO.NET: Python script error. ... ImportError: DLL load failed while importing _cext: The specified module could not be found.

After googling around, I saw someone recommend that the Visual C++ Redistributable Package needs to be installed, which I got from here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

After installing it, I could run python scripts.

I am using a relatively fresh install of windows 10 64bit, with python3.12, and the latest version of Power BI Desktop.

Please update the prerequisites to include this information.


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bishalgoswami commented 6 months ago

Thanks for your comment, @Fennerr. This issue has been assigned to the doc author for review.

KesemSharabi commented 2 months ago

Hi @Fennerr,

Thank you for this feedback. I'm looking into this and will update the document if needed.

Kesem

KesemSharabi commented 6 days ago

Hi @Fennerr,

I've verified that the Run Python scripts in Power BI Desktop Prerequisites are correct.

Perhaps you didn't use python 3.7.7?

Thanks,

Kesem