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Feedback and discussions about Microsoft Edge WebView2
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[Problem/Bug]: Error When Initilize WebView2 (0x8007139F) #4391

Open byungmeo opened 6 months ago

byungmeo commented 6 months ago

What happened?

image

Message --- The group or resource is not in the correct state to perform the requested operation. (0x8007139F)

StackTrace --- at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32 errorCode) at Microsoft.Web.WebView2.Core.CoreWebView2Environment.CreateCoreWebView2ControllerAsync(IntPtr ParentWindow) at Microsoft.Web.WebView2.WinForms.WebView2.InitCoreWebView2Async(CoreWebView2Environment environment, CoreWebView2ControllerOptions controllerOptions)


a particular user have reported that the program worked well in the past, However, as of February 23rd, an error suddenly occurred and it did not work.

We have tried various measures such as WebView 2 recovery, Edge Beta installation, and userDataFolder changes, but they are still not resolved.

The user eventually solved it by window formatting, but I want to know the source of this problem.

Importance

Important. My app's user experience is significantly compromised.

Runtime Channel

Stable release (WebView2 Runtime), Prerelease (Edge Canary/Dev/Beta)

Runtime Version

121.0.2277.128

SDK Version

1.0.1823.32 and 1.0.2277.86

Framework

Winforms

Operating System

Windows 10

OS Version

19045.4046

Repro steps

Initialize WebView 2 when running the program and loading the form, an exception occurs. Sadly, this is only happening with some users, and I have never reproduced this error so far. So, I'll upload the code for the initialization part.

image image

The same symptoms occurred even if set the userDataFolder differently. And I recognized that the data existed in that path.

Repros in Edge Browser

No, issue does not reproduce in the corresponding Edge version

Regression

Don't know

Last working version (if regression)

No response

lflores-ms commented 6 months ago

Hi @byungmeo -- it's hard to tell exactly what the specific issue is from just the error code, but some of the reasons creation might fail in this way are the following:

It is possible that the machine has a User Data Folder override, leading to one of the conditions above. See GitHub #7688