Serious Issues with Scheduling Lab

[philh1962]

Module: 06

Lab/Demo: 01

Task: 01

Step: 06

You need to go to Resource Scheduling app to set Lat and Long in Organizational Units

Task 2 - Step: 01 Business closures are also in Resource Scheduling app

Exercise 2 Task 2 Resource Categories have now been moved to Roles in Resource Scheduling > Resources

Lab 2: Define Services (this is not runnable as written) Ex 1 Task 1 Step 03 - Services are now in Customer Service Hub > Scheduling > Scheduling

Ex 2 Task 2 Step 3 - Service Activities are now in Customer Service Hub > Scheduling > Scheduling

You need to go to Settings / Administration / Enable Resource Scheduling for Entities and add the Service activity to get the Schedule Board to work.

I was not able to get this going as there were too many new/inexplicable things going on - Sites is a new field. Resource Groups is new, not sure how they relate to Resource Categories apart from that they are different things.

[julians1966]

The labs have been majorly refreshed in the October release and all steps validated.

Business closures and Organizational Unites are in the Customer Service hub