MicrosoftLearning / MB-230-Dynamics365forCustomerService

MB-230 Dynamics 365 Customer Service

https://microsoftlearning.github.io/MB-230-Dynamics365forCustomerService/

MIT License

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Add 'Call to' instruction step #2

Closed TesterTesterson1004 closed 3 years ago

TesterTesterson1004 commented 4 years ago

Module: 02

Lab/Demo: 01

Exercise 02

Task: 02

Step: 05

Description of issue While step 5 is fine, "...5)Click on the Call From Lookup, click Contacts, and select Maria Campbell....", there is an additional required field called 'Call To', that could be included to clarify this step - or added as an additional step. (absent any other specific user referenced as required for 'Call To' field, we chose 'MOD Administrator')

julians1966 commented 3 years ago

The labs have been majorly refreshed in the October release and all steps validated.