Open Miguel-Matos opened 1 month ago
Find a way to implement a way to ask questions (maybe some kind of live chat?) to service users
Live chat not available for the dev hub/scratch
Need to go with a traditional email web-to-case
Create a page for finding general information
Find a way to implement a way to ask questions (maybe some kind of live chat?) to service users
https://help.salesforce.com/s/articleView?id=sf.snapins_chat_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.miaw_replacing_chat_considerations.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.miaw_setup_stages.htm&type=5
Needs web-to-lead to take in information and submit potential leads