Get-VmsRule Timeout

[Jaffe1986]

I find it weird I haven't needed to run this command until now, but I always get a timeout error when I run Get-VmsRule.

Get-VmsRule : The request channel timed out while waiting for a reply after 00:04:59.9979784. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout. At line:1 char:1

• Get-VmsRule -Name 'front -5 Minute Live Stream'

• 
  + CategoryInfo          : NotSpecified: (:) [Write-Err
  or], TimeoutException
  + FullyQualifiedErrorId : System.TimeoutException,Get-
  VmsRule

I've tried to get a list of all the rules. ''' Get-VmsRule ''' Searching for a single rule.

''' Get-VmsRule -Name 'front -5 Minute Live Stream' '''

I've tried the suggestions listed in the error message.

any help would be appreciated.

[Tarterman]

@Jaffe1986, what version of XProtect are you using and what version of MilestonePSTools are you using?

Also, can you run Get-VmsRule again to get the error and then run the following and post the output of both commands here:

$error[0] | format-list * -force

$error[0].Exception | format-list * -force

[Jaffe1986]

Thank you so much for the quick response. This is we your team is the best.

I am sorry, I discovered I had 2 different versions of MilestonePSTools installed side by side, I don't know what the conflict was but when I uninstalled the older version, everything started to work.

[Tarterman]

That's interesting that have another version was causing this issue, although I have seen strange things once or twice before when more than one version was installed. Usually it isn't an issue though. Glad to hear it was a simple solution.