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MinBZK / regels.overheid.nl

This monorepo stores all code and assets of all projects with which we develop regels.overheid.nl
https://regels.overheid.nl/roadmap
European Union Public License 1.2
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Usability Testing with Expertise Panel #438

Open Henneddd opened 7 months ago

Henneddd commented 7 months ago

Issue Description

Initiate a monthly usability testing program with a specialized panel possessing in-depth knowledge about Regels.overheid.nl. The aim is to gather valuable feedback, identify pain points, and continuously iterate on the website to improve its overall usability.

Action Items:

  1. Test Plan Creation:

    • Develop a detailed test plan outlining the scope, objectives, and methodologies for usability testing.
    • Define specific tasks and scenarios that align with the goals of enhancing user experience.

  2. Panel Recruitment:

    • Identify and recruit individuals with expertise in Regels.overheid.nl to form a dedicated expertise panel.
    • Ensure diversity within the panel to capture a broad range of perspectives.

  3. Usability Testing Execution:

    • Conduct regular [ choose time frame ] usability testing sessions based on the predefined test plan.
    • Use a variety of usability testing methods, such as task-based testing, to evaluate different aspects of the website.

  4. Feedback Collection:

    • Gather qualitative and quantitative feedback from the expertise panel during and after each testing session.
    • Utilize feedback forms, surveys, or interviews to capture detailed insights.

  5. Iteration and Improvement:

    • Collaborate with all teams to analyze the collected feedback.
    • Implement necessary changes and improvements based on the identified issues and recommendations.

  6. Documentation:

    • Maintain a documentation system to track changes made in response to usability testing feedback.
    • Create a central repository for test plans, feedback, and iteration history.

Expected Outcomes:

Henneddd commented 7 months ago

Update: Create and Incorporate the Test plan with the Testing Docusaurus.

sgort commented 7 months ago

Check https://www.noraonline.nl/wiki/BRM out and be sure to take a look at Expertisegroep Regelbeheer