USB display and the built-in HDMI are not working simultaneously.

TempleV commented 2 years ago

On my laptop, I have an external display HDMI port. The HDMI port works great. When I plugin only the USB Display port then this also works (Sometimes after 2 minutes it goes into the black screen then again I need to plug off and plugin). But when I plug in 2 monitors one with the built-in HDMI port another with the USB Display then the only HDMI port works. The USB Display is not working if the HDMI is connected. It shows the black screen. USB display and the built-in HDMI are not working simultaneously.

System Specifications: Laptop: Asus Processors: Intel® Core™ i7-8750H CPU @ 2.20GHz Graphics:

Intel® UHD Graphics 630
NVIDIA GeForce GTX 1060

Log:

MindShow commented 2 years ago

some wrong with dual gpu on win10

TempleV commented 2 years ago

Any idea how can I fix this?

MindShow commented 2 years ago

disable ether of two GPUs but i don‘t think it's a good diea

TempleV commented 2 years ago

Please, look into this issue and the software needs an update on this issue.

frogidev commented 2 years ago

Having the same issue, I disabled the Intel GPU and it didn't work.

Hopefully there is a fix soon, thank you!

JDLeongomez commented 2 years ago

Same issue here on Win 11.

MindShow commented 2 years ago

this driver dependence Microsoft Indirect Display Driver，now there is no slolution

MindShow commented 2 years ago

Same issue here on Win 11.

try the new driver

MindShow commented 2 years ago

this driver dependence Microsoft Indirect Display Driver，now there is no slolution

try this System>Display>Graphics >MS USB Display Select Intel or NAVDIA

TempleV commented 2 years ago

It is not working. Please fix the issue. The USB Display is not working if the HDMI is connected. It shows the black screen. USB display and the built-in HDMI are not working simultaneously. Please try to find the solution, I need the fix very badly.

TempleV commented 2 years ago

this driver dependence Microsoft Indirect Display Driver，now there is no slolution

try this System>Display>Graphics >MS USB Display Select Intel or NAVDIA

Tried but not working.

viniciusbenicio commented 2 years ago

esta dependência do driver Microsoft Indirect Display Driver, agora não há slolution

tente este Sistema>Tela>Gráficos>MS USB Display Selecione Intel ou NAVDIA

Tentei mas não funcionou.

me too

help @MindShow

viniciusbenicio commented 2 years ago

@MindShow news please?

TempleV commented 2 years ago

@MindShow any news about the fix?

lucascsouza commented 2 years ago

@MindShow Do you have any idea if it will be possible to fix this in the future?

rand3920 commented 2 years ago

Hey,

Unisntall then install(without usb to hdmi adapter plugged in)

after computer restarts plug in adapter then other hdmi. if that doesnt work go into your nvida control panel and change global settings to "auto select"

hope this helps :)

TempleV commented 2 years ago

@rand3920 In which setting option in the Nvidia Control Panel need to change global settings to "auto select"? Can you provide a photo? This will fix the problem? USB display and the built-in HDMI will be working simultaneously? Did this work for you?

pfjarschel commented 2 years ago

Can confirm it doesn't work if there is a monitor plugged in in the laptop hdmi port. My setup is similar to OP's, but with an AMD integrated graphics card instead of Intel.

Switching stuff in the Nvidia control panel didn't solve this, BUT, if the laptop HDMI port is free, the USB-HDMI only works if it's set to integrated gpu.

So, in short, here's the situation:

Only one monitor plugged to USB-HDMI: works if the gpu config is set to auto-select or integrated graphics
One monitor plugged to USB-HDMI, and another monitor plugged into laptop's HDMI: Doesn't work no matter the setting.

@rand3920 I would also really like to know if the steps ins your comment solved the problem to you, because no luck here.

Edit: Just tested the adapter in another PC (with only one GPU), and works as expected (for a total of 3 monitors, one of them being a tablet drawing screen), so it's not a faulty unit.

appsleal commented 2 years ago

I literally bought this adapter to be able to have another screen on my high performance pc with dedicated graphics there is no solution please

viniciusbenicio commented 2 years ago

Update did not resolve my ticket issue help me https://github.com/MindShow/USBDisplay/issues/14

philippeoz commented 2 years ago

same issue here

rand3920 commented 2 years ago

Hi @TempleV and @pfjarschel

I simply changed the "preferred graphics setting" setting in my nvidia control panel to "auto select" then restarted computer and it has been working for me since.

I am using my laptops display, a 4k monitor with my laptops hdmi port and a 1080p monitor with my laptops 3.0 usb port(using usb to hdmi converter and USB display driver). So 3 total monitors working at the same time flawlessly although the 1080p monitor has some mouse lag by milliseconds it plays videos and stuff fine.

lucascsouza commented 2 years ago

@rand3920 It has worked here in some scenarios but not exactly what I want. Could you please try to close your laptop lid and check if the other two monitors will still work? When I try to do this here, the monitor connected to the USB Adapter stop working again

rand3920 commented 2 years ago

@lucascsouza have you tried closing your laptop with your phone plugged in through the usb port that you currently have your hdmi to usb converter plugged into?

if your phone stops charging when you close the lid then you just have to change some settings in your computer to stop disabling usb ports when closing the lid.

Also theres a specific setting for your computer if using windows to do nothing when closing the lid

appsleal commented 2 years ago

Hi @TempleV and @pfjarschel

I simply changed the "preferred graphics setting" setting in my nvidia control panel to "auto select" then restarted computer and it has been working for me since.

I am using my laptops display, a 4k monitor with my laptops usb port and a 1080p monitor with my laptops 3.0 usb port(using usb to hdmi converter and USB display driver). So 3 total monitors working at the same time flawlessly although the 1080p monitor has some mouse lag by milliseconds it plays videos and stuff fine.

Thats nots work for me Win 11 I5 10300h Rtx 3050 laptop

philippeoz commented 2 years ago

Hi @TempleV and @pfjarschel

I simply changed the "preferred graphics setting" setting in my nvidia control panel to "auto select" then restarted computer and it has been working for me since.

I am using my laptops display, a 4k monitor with my laptops usb port and a 1080p monitor with my laptops 3.0 usb port(using usb to hdmi converter and USB display driver). So 3 total monitors working at the same time flawlessly although the 1080p monitor has some mouse lag by milliseconds it plays videos and stuff fine.

That didn't work here too. Win10 (I also tried on win11) AMD Ryzen 5 GTX 1650

pfjarschel commented 2 years ago

Hi @TempleV and @pfjarschel

I simply changed the "preferred graphics setting" setting in my nvidia control panel to "auto select" then restarted computer and it has been working for me since.

I am using my laptops display, a 4k monitor with my laptops hdmi port and a 1080p monitor with my laptops 3.0 usb port(using usb to hdmi converter and USB display driver). So 3 total monitors working at the same time flawlessly although the 1080p monitor has some mouse lag by milliseconds it plays videos and stuff fine.

Yeah, I tried that, but it didn't work, at all. Guess it can be dependent on the rest of the hardware or OS as well (motherboard, etc). Could you please share your specs?

Mine is an ASUS TUF FX505DU laptop, with Nvidia GTX1660ti/AMD Vega GPUs and Ryzen 7 3750H processor, running Windows 11.

tirolocop commented 2 years ago

Hi, same here, Laptop Video Specs: Intel UHD Graphics 630 & Nvidia Geforce GTX 1050

USB Display works fine using Intel GPU, but when local HDMI port is connected, USB Display software Crash, and restart every 3 to 4 secs.

Is this will be fixed, or i start to seek another hardware solution?

Thank You in advanced!

PS, i heve tried all solutions here, even Nvidia software forcing USB display to Intel UHD, but still the same issue.

philippeoz commented 2 years ago

Hi, same here, Laptop Video Specs: Intel UHD Graphics 630 & Nvidia Geforce GTX 1050

USB Display works fine using Intel GPU, but when local HDMI port is connected, USB Display software Crash, and restart every 3 to 4 secs.

Is this will be fixed, or i start to seek another hardware solution?

Thank You in advanced!

PS, i heve tried all solutions here, even Nvidia software forcing USB display to Intel UHD, but still the same issue.

@tirolocop this is exactly what happens here, restart every 3 to 4 secs after plug the HDMI cable. I also started to look another hardware solutions, I saw a Wavlink adapter (UG17D1) working in a video.

appsleal commented 2 years ago

any news?

TempleV commented 2 years ago

@MindShow Any news?

juanpabloCamus commented 2 years ago

Please i have the same problem . I lost my money ?:(

pfjarschel commented 2 years ago

Please i have the same problem . I lost my money ?:(

I felt the same thing, but fortunately it works on my work computer, so it's not a complete loss for me. It should work for laptops or desktops with only one GPU, so maybe you could sell to someone?

MindShow commented 2 years ago

working on that，not solved yet temporary measures， System>Display>Graphics >MS USB Display Select Intel or NAVDIA or select Nvdia Control Panel > 3D setting > auto

FerneyAng commented 2 years ago

@MindShow can you share the source code ? there's a problem between nvidia graphics and the software developed by you, I would like to debug all the process and share with all of you.

let me know if you can share your code, thanks.

mzhumakhanov commented 2 years ago

I have the same issue. Nothing helps. I checked different versions of drivers with and without Fresco driver, tried different combinations of graphic preference for "ms usb display" utilitity. @MindShow , if you share the source code with community, it will be a good contribution, we can help fixing the issue. There are many people who wants to fix the issue. =)

juan9900 commented 2 years ago

Ok so this is the way i managed to make this work with the built-in HDMI + USB Adapter:

This are my laptop specs: Acer Nitro 5 Intel Core i5-11400H 16 GB RAM RTX 3050 Ti Windows 11

Ok so I installed the latest driver version (V2.0.1.7.3) and I'm currently using one monitor through the HDMI port duplicating my laptop screen and a second monitor through the USB Adapter in extending mode. In order to make it work I have to plug both monitors and exit the USB Windows Display program (if it's already running), then open the program again as Administrator and that's how both monitor will show different content. (It's important to duplicate the laptop screen to the monitor connected to the HDMI port (that's gonna be your principal monitor), I can't get to work to extend all 3 screens.

Some extra info:

My "Manage 3D settings" configuration in Nvidia control panel is set to Auto-select
In my windows Graphics settings, "Windows USB Display" is set to use Power Saving (Intel UHD Graphics)
It DOESN'T work if you set all 3 screens to extend (the one connected to the adapter wont show the cursor)
There is some delay in the monitor connected to the adapter and if there's something moving on screen (like a Youtube video playing or dragging a program window there'll be even more delay)
Even if you set the close the lid configuration to do nothing, if I close the laptop then it will only detect two screens (the two external monitors) and the one connected to the USB Adapter won't show the cursor.
I opened the driver setup as Administrator.

I think that's it for now, maybe there's some delay but for the use that I'm going to give to that monitor, I think I can live with that until a solution is found, I hope this can help somebody with the same problem using built-in HDMI + USB Adapter.

Screenshots to help:

How to exit the program

Nvidia control panel "Manage 3D settings"

Windows 11 System Graphics configuration for "Windows USB Display"

Two monitors in extend mode (left: USB Adapter, Right: HDMI Port)

Display configuration (1: Laptop Screen, 2: HDMI Port Monitor, 3: USB Adapter Monitor)

So that's it, hope it helps somebody :)

rhuebner76 commented 2 years ago

@juan9900, your last post works for me; however, there is a significant refresh delay and no cursor displaying on the USB attached monitor.

So that's it, hope it helps somebody :)

juan9900 commented 2 years ago

@rhuebner76 Hmm, that's weird, did you make sure you're duplicating your laptop screen to the monitor connected to the HDMI and not extending all 3 monitors?

I get the no cursor error when I extend the 3 monitors, however, there's always a delay when I get it to work.

rhuebner76 commented 2 years ago

@juan9900, smh, yes, I was extending the desktop to the 3rd monitor which was the purpose of having the adapter. At this point it is no longer an issue as I have moved to using the Mini-DP in conjunction with the HDMI port and I have my multiple display setup operational again.

mzhumakhanov commented 2 years ago

I have the same issue. Nothing helps. I checked different versions of drivers with and without Fresco driver, tried different combinations of graphic preference for "ms usb display" utilitity. @MindShow , if you share the source code with community, it will be a good contribution, we can help fixing the issue. There are many people who wants to fix the issue. =)

With the latest WinUSB application (v2.0.1.7.3) I confirm, that it doesn't crash with Win8ScreenDriverImpl exception on my multi-gpu laptop, but other issues are present. One of the issues is slow response:

about 1 fps of frame rate
mouse cursor is absent on USB display I tried to switch between modes in Windows Graphics Settings for WinUSB app, like power-saving (integrated GPU) and high-performance (descrete GPU), but nothing helps - slow frame-rate and no mouse cursor still.

fahrulseptiana commented 2 years ago

With the latest WinUSB application (v2.0.1.7.3) I confirm, that it doesn't crash with Win8ScreenDriverImpl exception on my multi-gpu laptop, but other issues are present. One of the issues is slow response:

about 1 fps of frame rate

mouse cursor is absent on USB display I tried to switch between modes in Windows Graphics Settings for WinUSB app, like power-saving (integrated GPU) and high-performance (descrete GPU), but nothing helps - slow frame-rate and no mouse cursor still.

I have same issue above, on latest driver v2.0.1.7.3. My cursor was dissappear, low refresh rate and I do some workaround but nothing help.

Checkout here https://imgur.com/a/QN81r2o

pfjarschel commented 2 years ago

Same here, and the "NOTICE" is not helpful, because everything is set up correctly.

mschief148 commented 2 years ago

@juan9900 steps made it work with lastest version v2.0.1.7.3 on windows 10, but as he stated doesn't show cursor and it's laggy

juan9900 commented 2 years ago

@mschief148 sometimes it happens to me, my workaround is to plug only the usb converter and execute the program and then connect my second monitor through HDMI, that way it'll work showing the cursor in the usb converter screen. (make sure you are mirroring your laptop screen to the HDMI one and extending the USB converter one, if you extend all 3 it won't work)

MindShow commented 2 years ago

sorry i'm not the author，so i have no source code； update to 2.7.0.10 http://www.ultrasemi.com/usbdisplay/Windows/USMDisplay_Windows.exe

ramcloudpanda commented 1 year ago

Any updates to this? any update that can we extend 2 monitor and 1 laptop display?

mosioc commented 1 year ago

Hi @TempleV and @pfjarschel I simply changed the "preferred graphics setting" setting in my nvidia control panel to "auto select" then restarted computer and it has been working for me since. I am using my laptops display, a 4k monitor with my laptops usb port and a 1080p monitor with my laptops 3.0 usb port(using usb to hdmi converter and USB display driver). So 3 total monitors working at the same time flawlessly although the 1080p monitor has some mouse lag by milliseconds it plays videos and stuff fine.

Thats nots work for me Win 11 I5 10300h Rtx 3050 laptop

I have the same problem with the exact same configuration. I have already done all the suggestions

antoniofera commented 1 year ago

tem algums atualizacao deste adptador que seja plugplay por que comprei o adptador por que o pc nao tem saida vga mem hdmi e a tela estq quebrada e nao quero gasta com uma tela nova o intuito de compra do adaptador erra resolver este problema ou agum drive generico que fucione?

tomck commented 1 year ago

sorry i'm not the author，so i have no source code； update to 2.7.0.10 http://www.ultrasemi.com/usbdisplay/Windows/USMDisplay_Windows.exe

That file is 2.0.2.1 when I download it, and if you're not the author why are you posting the file?

MindShow / USBDisplay

USB display and the built-in HDMI are not working simultaneously. #16