Currently, bookstores submit orders through email to customer service. This is not an efficient use of CS time. The online form should be improved so bookstores can quickly and easily submit requests online. This will also ensure that they fill out all required fields before submit order, so we can be sure we have all the information we need to process.
Currently, bookstores submit orders through email to customer service. This is not an efficient use of CS time. The online form should be improved so bookstores can quickly and easily submit requests online. This will also ensure that they fill out all required fields before submit order, so we can be sure we have all the information we need to process.