Unclear sorting condition

[MinkhantEain]

After sorting:s low, it will return the result as shown above.

The sorted contacts have unclear order other than the priority. Should be made clearer in the UG or implement some order such as by phone number, name, etc.

Could become problematic when scrolling to find a user.

[nus-pe-script]

Team's Response

Hi,

Thank you for reporting this.

However, we believe that if someone was looking for a specific contact, they should be doing so via the find command. It is unlikely for the user to need to know how contacts are sorted within each priority bracket.

For the same reason, we believe that the severity should also be low, as it is unlikely to cause any issues for those using the application.

We also believe this would be a documentation bug, as it is behaviour not being documented in the UG, rather than a feature flaw. It is currently implemented already, and is sorted by the ASCII characters of the email.

Items for the Tester to Verify

:question: Issue response

Team chose [response.Rejected]

• [x] I disagree

Reason for disagreement: Thank you for your response. I agree that it should have been documentation bug after reading your response. But I disagree that I should be using find command to find as there will be times when I do not know the exact name or email which the find function requires, thus I would have to result to finding it by scrolling.

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## :question: Issue type Team chose [`type.DocumentationBug`] Originally [`type.FeatureFlaw`] - [ ] I disagree **Reason for disagreement:** [replace this with your explanation]

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## :question: Issue severity Team chose [`severity.Low`] Originally [`severity.Medium`] - [ ] I disagree **Reason for disagreement:** [replace this with your explanation]

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