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Mintplex-Labs / anything-llm

The all-in-one Desktop & Docker AI application with built-in RAG, AI agents, and more.
https://anythingllm.com
MIT License
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Document Processor Unavailable #423

Closed huicewang closed 9 months ago

huicewang commented 9 months ago

image How can I start the processor？thanks

timothycarambat commented 9 months ago

https://github.com/Mintplex-Labs/anything-llm/blob/master/collector/README.md#running-the-document-processing-api-locally

lafintiger commented 9 months ago

link above is dead.

Any assistance on this?

timothycarambat commented 9 months ago

Old document processor has been replaced with NodeJS equivalent.

Run locally with yarn dev:collector. If in docker it will have already been started for you.

sirkitree commented 6 months ago

I'm also getting this after just downloading the mac app and running the UI.

sirkitree commented 6 months ago

I ran it through my terminal (I'm using Warp) as the suggested help states to see what was up and it was trying to modify prism. image

giving it perms to update or delete other applications image

seems to have made so that it now works. image

timothycarambat commented 6 months ago

@sirkitree This is interesting. The migration of the sqlite db should not be permissions as anything other than the app - since it creates the DB! Clearly there is some kind of bug here that is replicable for some users. Still unsure what the conditions are though

Meeseeks-Mr commented 6 months ago

@timothycarambat I'm a total noob facing the same issue with negligible coding background. Can you please walk me through how did you resolve this problem? TIA

nuwansamaranayake commented 6 months ago

I get this same issue. Document Processor Unavailable on windows 11. No clue how to solve this

nuwansamaranayake commented 6 months ago

I installed this on two computer. works in one. does not start the document processor in the other. I can not tell the reason

dmont55 commented 6 months ago

HI @timothycarambat , Well, this started happening today: "Cached Document Processor Unavailable We can't upload your files right now because the document processor is offline. Please try again later." I see it's been reported before and the link was reported dead (I just tried it.) The install just used the exe download, not docker. So what can I do to resolve this?

dmont55 commented 6 months ago

HI @timothycarambat, Update. Guess what (seems to have) worked. I shutdown my VPN and tried reloading the app, and bingo, the Processor Unavailable error went away. I was able to embed a local doc after re-starting the VPN, and I was able to cycle AnythingLLM with the VPN active, and it still worked. So, definitely an intermittent problem.

timothycarambat commented 6 months ago

The VPN made the document processor not work? Is my understanding correct?

dmont55 commented 6 months ago

Hi Tim,

I can't say that for sure. I can only give you the anecdotal data of what happened.

It was working fine, and then stopped. When I temporarily disabled the VPN, the processor began to work again. I then restored the VPN, and it continued to work.

Maybe it's something with my machine, but the two issues I have had seem related to the VPN. The document processor issue occurred even after I enabled bypass rules for AnythingLLM.exe and LMStudio.exe.

This may help, but I use the Malwarebytes VPN and virus scanner products.

I love the AnythingLLM product, and these glitches are easily managed.

Thanks for your continued support!

Dave

On Mon, Mar 18, 2024 at 11:17 AM Timothy Carambat @.***> wrote:

The VPN made the document processor not work? Is my understanding correct?

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