search

Miragon / miranum-copilot

This repository is used for a project conducted at the university of applied Sciences Augsburg, to research how AI can benefit process automation.
MIT License
4 stars 0 forks source link

[Epic] - AI-backed support for customers and end-users #8

Open manuw99 opened 1 year ago

manuw99 commented 1 year ago

Description

Simple requests or questions by users, customers and even colleagues could be handled by an AI-based Chat Model. Possible requests could be about understanding Business Process Models, software-features or occuring problems inside the application. This could independently support inexperienced users, reducing the amount of (routine) requests and therefore saving up time for experts.

Sub-Tasks

### Tasks
- [ ] Language Model that can detect the issue/request from a message written in Natural Language.
- [ ] The model can offer relevant help, documentations, suggestions or even specific solutions to the problem.
- [ ] Experts will be consulted if a previously unknown request comes up or the request couldn't be solved by the Chatbot.

Stakeholder

# Acceptance
Hafflgav commented 1 year ago

That's a great idea which hopefully can be integrated very easily in a VS-Code Plugin. I would suggest that should be one of the first features we add to the plugin. 💯 After we can see whether we need to train the GPT so it gives more accurate answers when it comes to process automation.