Support

[MissSheyni]

see https://trello.com/c/f9H4JjHv/178-important-plus-is-not-loading-today

Get quick free support by email or by commenting on any card on this board.

Enable our Plus for Trello "Pro" version for in-depth one-on-one custom help for your team. . http://www.plusfortrello.com/p/support.html

┆Attachments: https://trello.com/c/PU3aVWNK/46-trello-tip-whats-your-teams-12-month-strategy-make-a-card-in-this-list-to-attach-relevant-docs-or-slides-to-keep-everyone-in-the | https://trello.com/c/tv1SwFo8

[MissSheyni]

hughgreen1 hi! see https://trello.com/c/LV6loCGo/160-looking-for-the-trellocom-spent-by-user-board-charts

[MissSheyni]

zmandel Thankyou!

It is a surprisingly useful tool for seeing where everyone is at for the week. I shall proceed to wait patiently.

[MissSheyni]

hughgreen1 shall be published in the next 15 minutes. If super hurried, you can make a similar custom chart stacked by day, but wont be as pretty :)

[MissSheyni]

hughgreen1 fixed! see https://trello.com/c/Zn9v2whB/135-force-update-to-the-latest-version-without-waiting-for-chrome-to-do-it

[MissSheyni]

請問，Plus for Trello是否可以修改語言? 若可以修改，請告知方式，若無法修改，能否建議新增該功能。謝謝!

[MissSheyni]

melissawei5 you can set the tour language, but not the rest of Plus. short-term we plan for https://trello.com/c/ynHbK1FB/82-popup-to-help-non-english-users-on-plus-terms-concepts

[MissSheyni]

zmandel Thank you

[MissSheyni]

Hi. We have the error Plus for trello: error in doMigration to version 27: could not execute statement (778 disk I/O error). We cant use any function of trello plus with this error. We update the name of user and we use trello plus in correct way for some days, but since some days ago we have the mentioned error. Maybe this change can be involved in the problem. thanks in advance

[MissSheyni]

estebancasis it only happens on a single machine, right? usually that error indicates a problem with the disk itself. if so, your Plus data is always safe as its stored in trello and can always be re-read. use a disk checking utility and backup your important files.

if the disk is ok, we can coordinate to investigate further with your help, as we haven't seen the issue before and can't find a way to reproduce so far.

[MissSheyni]

Yes, its only in a single machine, if i log on in another PC with the same user we can use trello plus ok. I think that its a problem with the pc. How can I disk checking? you can recommend some application for that? thanks

[MissSheyni]

estebancasis you need to take it to a trusted repair shop if the disk contents are important. usually a hard disk error means the disk can collapse at any time. Im not up to date with the latest disk checking software.

[MissSheyni]

Hi there,

Is there any way to limit the max amount of time per day and/or per week to the tracking time? i.e. daily 8 hours & weekly 40 hours

Thanks a lot.

Best regards.

[MissSheyni]

rubensauz hi, its not currently possible.

[MissSheyni]

Hi, I just added Plus to a board of mine which works great, all I wanted was a way to put hashtags in the front of my cards but now I don't see them in my desktop app or phone, only in browser.

It says I need to set up sync settings, I am having trouble setting that up apparently, can you provide some assistance?

[MissSheyni]

abwviv hi. those features are only visible when using the chrome extension. in other situations the hashtags will just be part of the card title.

[MissSheyni]

zmandel Thank you

[MissSheyni]

are anything in this https://chrome.google.com/webstore/detail/pm-for-trello/bpoinaajmddigpifcllncafoienemiid

that this doesnt do?

if not you guys should prob just combine extensions together cos it's more efficient that way instead of having all this stuff in the world that are duplicated stuff that all do the same things, and not in any better ways

[MissSheyni]

fucktest1 they have some similarities but the time tracking aproach is very different and cant be merged without considerable effort.

[MissSheyni]

Is there any reason why the timer button for the extension will not work on a specific card?

[MissSheyni]

bobbyabercrombie For me, it's missing on all cards, the button is just no there :(

[MissSheyni]

The timer button is longer available under the actions for any of my cards. Because of this I cannot pause, stop, or clear the timer that is currently running. I can still update S/E using comments.

[MissSheyni]

carlymilligan I have this issue as well. I cannot see the timer button.

[MissSheyni]

we are looking into it

[MissSheyni]

same problem for me

[MissSheyni]

Thanks, I thought I was going mad - looking forward to the fix :)

[MissSheyni]

Watching for the timer button.

[MissSheyni]

not work for me

[MissSheyni]

me also!

[MissSheyni]

same here

[MissSheyni]

carlymilligan same for me too, i was start timer by Button today, and after 2hrs I can't stop my running timer - bc button disappear )) cool, me happy. work continue even I go sleep ))

[MissSheyni]

so we'll have a fix? it's awful without the timer :) thank you for your efforts!

[MissSheyni]

yes there will be a fix hopefully today.

[MissSheyni]

In about 30 minutes there will be an update available (version 5.3.91) which fixes the timer button issue.

[MissSheyni]

Thanks zmandel

[MissSheyni]

done! to update Plus right now, see https://trello.com/c/Zn9v2whB/135-force-update-to-the-latest-version-without-waiting-for-chrome-to-do-it

[MissSheyni]

Yey! its fixed thank you

[MissSheyni]

work gerat, thanks for the fix! wow!

[MissSheyni]

thank you for your efforts!

[MissSheyni]

Can confirm it works now! :smile:

The Get Power-Ups link is annoying though as I always click it instead of the timer as it suddenly appears in the spot where the timer button was :facepalm:

[MissSheyni]

Not working anymore since today. The Plus symbols are not shown anywhere on the Trello board. Yesterday it worked perfectly.

[MissSheyni]

julianberlow1 see https://trello.com/c/f9H4JjHv/178-important-plus-is-not-loading-today

[MissSheyni]

@board

[MissSheyni]

➤ Butler Bot commented:

I'm sorry, but I don't quite understand this command.

Your command:

• support

I was expecting every, each, on, at, when, if, the, *a, a number of days, e.g. two days, a number of hours, e.g. two hours, set, my, our, timezone, create, add, start, copy, rename, move, shuffle, sort, arrange, position, archive, unarchive, count, convert, match, find, in, apply, give, assign, schedule, mark, check, unmark, uncheck, remove, post, change, link, unlink, delete, replace, join, leave, subscribe, unsubscribe, complete, uncomplete, reset, clear, collect, display, increase, decrease, for

• or else at the start of the command instead of support.

You can also use the Command Builder ( https://butlerfortrello.com/builder.html ), or check out the Support board ( https://trello.com/b/2dLsEE9t/butler-support ) for command examples or to get help from a human.