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ModuloBot / Tracker

A place to suggest features and report bugs for @ModuloBot
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Modulo's verification system not working. #19

Closed detectiveG closed 5 years ago

detectiveG commented 5 years ago

Describe the bug Modulo is not giving new users the Verified role after they verified.

To Reproduce Steps to reproduce the behavior: 1.I setup a verification system and made it so another bot DMs a new user upon joining the server to verify themselves using the verification link.

  1. New users joined and tried to verify themselves
  2. They verified themselves but didn't get the Verified role. Expected behavior I expected the bot to give the Verified role.

Screenshots If applicable, add screenshots to help explain your problem.

Additional context When I tested the verification system using my bots, only one of my ALTs got verified but the rest didn't.

modulo-tracker[bot] commented 5 years ago

Thank you for your bug report. We will get back to you with updates on your report or request more information.

NovusTheory commented 5 years ago

Modulo properly gives the verified role. If it can't give the role a message will be shown to the user. Permissions and hierarchy is a common problem. Another issue is the wrong account is used on the website. Make sure all of this is checked and it should work fine

NovusTheory commented 5 years ago

Issue resolved based on the official Discord chat