Trying a new Samsung Flash Drive "No Supported Filesystem"

[onetrev]

Describe the issue I just tried plugging in my new Samsung 64GB Flash Drive and now I get this message: USB: no supported filesystem. It used to work fine with my old SanDisk Type-C flash drive. :(

To Reproduce Steps to reproduce the problematic behavior:

1. Plus in the USB drive.
2. Load AudioWagon
3. Error message appears at the top of the app.

Also, in the AudioWagon settings it says: "Not compatible: Please formate USB using FAT32 filesystem". Which is frustrating since I did just format it with FAT32. Twice just for good meassure.

Expected behavior

• I plug in the USB, it reads all the files and it's happy days!

AudioWagon version 2.4.7

Car version Version 2.10 for XC40 (2023)

Logfiles I'd love to provide a log file, but AudioWagon seemingly can't write to this device at all. Please let me know though if I can do anything to troubleshoot this. Hopefully it's not the same problem as this issue. It sounds similar but the message is different so I have hope...

Note, these are the details Windows provides me for the device I'm trying to use:

Caption                     : Samsung Type-C USB Device
Description                 : Disk drive
InstallDate                 :
Name                        : Samsung Type-C USB Device
Status                      : OK
Availability                :
ConfigManagerErrorCode      : CM_PROB_NONE
ConfigManagerUserConfig     : False
CreationClassName           : Win32_PnPEntity
DeviceID                    : USBSTOR\DISK&VEN_SAMSUNG&PROD_TYPE-C&REV_1100\0373322040003947&0
ErrorCleared                :
ErrorDescription            :
LastErrorCode               :
PNPDeviceID                 : USBSTOR\DISK&VEN_SAMSUNG&PROD_TYPE-C&REV_1100\0373322040003947&0
PowerManagementCapabilities :
PowerManagementSupported    :
StatusInfo                  :
SystemCreationClassName     : Win32_ComputerSystem
SystemName                  : SurfacePro8Yo
ClassGuid                   : {4d36e967-e325-11ce-bfc1-08002be10318}
CompatibleID                : {USBSTOR\Disk, USBSTOR\RAW, GenDisk}
HardwareID                  : {USBSTOR\DiskSamsung_Type-C__________1100,
                              USBSTOR\DiskSamsung_Type-C__________, USBSTOR\DiskSamsung_,
                              USBSTOR\Samsung_Type-C__________1…}
Manufacturer                : (Standard disk drives)
PNPClass                    : DiskDrive
Present                     : True
Service                     : disk
PSComputerName              :
Class                       : DiskDrive
FriendlyName                : Samsung Type-C USB Device
InstanceId                  : USBSTOR\DISK&VEN_SAMSUNG&PROD_TYPE-C&REV_1100\0373322040003947&0
Problem                     : CM_PROB_NONE
ProblemDescription          :

[MoleMan1024]

@onetrev :

• What did you use to format the drive as FAT32?
• Did you try to reboot your infotainment system?
• If you click on version in AudioWagon settings you can see the logfile in the car. You could take a photo of that and post it here after pluggin in the drive.

[onetrev]

Thanks for the quick follow up! Facepalm for me🤦. I was in a hurry and just used Windows Explorer. And I forgot about the 32GB limit so it was formatted as exFAT. Usually that works for most things but apparently AAOS is picky.

So good news after actually formatting it was FAT32 the device is recognised and all is good🎉.

Except... I did notice an odd new tiny issue. I can no longer Delete Databases now with this device. When I select that option it opens up with no database to select so hitting the Okay / Yes button does nothing. Before I changed USB devices there used to be a db with a date and such you could select. So for now the only way for delete the database is to uninstall AudioWagon.

I can create a new issue for this if you want, or we can just leave it as it's very minor? Cheers!

[MoleMan1024]

Except... I did notice an odd new tiny issue. I can no longer Delete Databases now with this device. When I select that option it opens up with no database to select so hitting the Okay / Yes button does nothing. Before I changed USB devices there used to be a db with a date and such you could select.

Did you make sure to eject the USB device before trying that? A database that is currently in-use can not be deleted.

[onetrev]

Ugh. Whoops. No. Makes total sense I should know better being a web dev. Double facepalm. 🤦 Or to misquote a great line from Star Trek 4, "double dumbass on me". Thank you! And I'll be making two 'good cause' donations now. :)