Open grandpurs45 opened 3 months ago
I uninstalled the old versions of cura that I had (5.6 and 5.7.2).
I also deleted the plugin to reinstall it and the preview works on the printer (but not on Cura).
however, as soon as I change a setting, cura always crashes.
I've got then same problem with Printer: ELEGOO Neptune 3 Plus Cura Version: 5.8.1
From stderr.log:
Windows fatal exception: access violation
Thread 0x000057cc (most recent call first):
File "UM\View\RenderBatch.py", line 318 in _renderItem
File "UM\View\RenderBatch.py", line 231 in render
File "UM\View\SelectionPass.py", line 112 in _renderObjectsMode
File "UM\View\SelectionPass.py", line 91 in render
File "UM\Qt\QtRenderer.py", line 164 in render
File "cura\Snapshot.py", line 119 in isometricSnapshot
File "C:\Users\subnet\AppData\Roaming\cura\5.8\plugins\ElegooNeptune3Thumbnails\ElegooNeptune3Thumbnails\tools\thumbnail_generator.py", line 363 in _take_snapshot
File "C:\Users\subnet\AppData\Roaming\cura\5.8\plugins\ElegooNeptune3Thumbnails\ElegooNeptune3Thumbnails\tools\thumbnail_generator.py", line 156 in _render_thumbnail
File "C:\Users\subnet\AppData\Roaming\cura\5.8\plugins\ElegooNeptune3Thumbnails\ElegooNeptune3Thumbnails\tools\thumbnail_generator.py", line 70 in generate_preview
File "C:\Users\subnet\AppData\Roaming\cura\5.8\plugins\ElegooNeptune3Thumbnails\ElegooNeptune3Thumbnails\tools\gui.py", line 41 in render_thumbnail
File "C:\Users\subnet\AppData\Roaming\cura\5.8\plugins\ElegooNeptune3Thumbnails\ElegooNeptune3Thumbnails\tools\gui.py", line 162 in set_use_current_model
File "UM\Qt\QtApplication.py", line 420 in exec
File "cura\CuraApplication.py", line 953 in run
File "cura_app.py", line 243 in <module>
General information :
Describe the bug:
Sorry for my english i'm french :)
thumbnails don't work since I update Cura in 5.8.0. if i change a parameter (check or uncheck a case) cura crash
Additional information:
event viewer windows :
2 events :
first :
Nom de l’application défaillante CuraEngine.exe, version : 1.0.0.0, horodatage : 0x66ab5087 Nom du module défaillant : ucrtbase.dll, version : 10.0.22621.3593, horodatage : 0x10c46e71 Code d’exception : 0xc0000409 Décalage d’erreur : 0x000000000007f6fe ID du processus défaillant : 0x0x8480 Heure de début de l’application défaillante : 0x0x1DAF153CDD0A11A Chemin d’accès de l’application défaillante : C:\Program Files\UltiMaker Cura 5.8.0\CuraEngine.exe Chemin d’accès du module défaillant: C:\WINDOWS\System32\ucrtbase.dll ID de rapport : 2068b109-b089-46c6-959c-eac9e4ee6850 Nom complet du package défaillant : ID de l’application relative au package défaillant :
second :
Détecteur d'erreurs 1924136390620708749, type 5 Nom d’événement : BEX64 Réponse : Non disponible ID de CAB : 0
Signature du problème : P1 : CuraEngine.exe P2 : 1.0.0.0 P3 : 66ab5087 P4 : ucrtbase.dll P5 : 10.0.22621.3593 P6 : 10c46e71 P7 : 000000000007f6fe P8 : c0000409 P9 : 0000000000000007 P10 :
Fichiers joints : \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.20e5d9a7-d8dd-4c7c-ac19-1801edf33aa6.tmp.dmp \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.f4453f6d-f7bb-49ea-a5f6-b7235e724a4a.tmp.WERInternalMetadata.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.69fe2ee8-19c7-45d8-beb4-0701a82e3000.tmp.csv \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.1d89d519-e655-4310-8c3e-0ba3584c038c.tmp.txt \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.40756123-1a88-470b-8db9-8892c8b5bf16.tmp.xml
Ces fichiers sont peut-être disponibles ici : \?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_CuraEngine.exe_67121b3b28a69fadd13c15d508212c3de37b8ac_30f897e4_3dae0576-8526-4887-83e8-00c510e757a7
Symbole d’analyse : Nouvelle recherche de la solution : 0 ID de rapport : 2068b109-b089-46c6-959c-eac9e4ee6850 Statut du rapport : 268435456 Récipient avec hachage : 7a56a51467ed25c6fab3e7da4e597f8d GUID CAB :0
I hope my information can help you