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Morikko / sync-tab-groups

Sync Tab Groups is an easy way to manage all your tabs. You organize them depending on a topic by group. Groups can be closed and reopend without caring about your session. Moreover, you can esily search, active, move, save and remove your groups and tabs.
MIT License
147 stars 18 forks source link

Lost all groups/tabs, no backups #89

Open maddhin opened 6 years ago

maddhin commented 6 years ago

Hi,

not sure if this is related to just updating to 0.6.2 but I lost all groups and (200+) tabs!!!

Worse: looking into the backup folder, there are only 5-min, 1h and 4h backups (see issue #88) but all those backups are also 'empty'...

Am I completely screwed now?

Am on Win10 w/ latest FF58.

Morikko commented 6 years ago

Worse: looking into the backup folder, there are only 5-min, 1h and 4h backups (see issue #88) but all those backups are also 'empty'...

For #88, I answered.

For the empty backup, it is probably because you have no group any more. And the backup system overwrote the files.

Against this, I added a manual back up button for having a back up that is not automatically overwritten. Although less up to date if you don't do it often.

I have no idea of the reason you lost them. I updated without losing anything. On top of that, I have all my back-up and filled.

Without more information, it will be hard to find the source of this problem. Just in case:

Am I completely screwed now?

If you have never exported groups manually and you have no filesystem/system backup, I have no solution.

maddhin commented 6 years ago

the web console shows the following errors (filtered by "moz-", I hope that is sufficient, I am not at all familiar with the web console)

`Error: Promised response from onMessage listener at initBrowser/Browser.addMessageHandlers@moz-extension://5f2bb1a3-86bd-469d-8429-55fc7d56ebd1/js/common/Browser.js:3:4034 went out of scope undefined Error: Promised response from onMessage listener at initBrowser/Browser.addMessageHandlers@moz-extension://5f2bb1a3-86bd-469d-8429-55fc7d56ebd1/js/common/Browser.js:3:4034 went out of scope undefined moz-extension://5f2bb1a3-86bd-469d-8429-55fc7d56ebd1/background.html: chrome tabs query did not return a result while changing window focus

Log.js:3 ` Other than that, I am happy to find the problem. All I did is switch the PC off and on again the next morning with everything gone.

Morikko commented 6 years ago

Other than that, I am happy to find the problem.

Great!

None of the errors and from Sync Tab Groups.

As you have more than one computer, you can share back up between them.

Have you uninstalled the extension ?

maddhin commented 6 years ago

None of the errors and from Sync Tab Groups.

The laptop is off now, but once I have the same problem, I will post the whole console info.

As you have more than one computer, you can share back up between them.

I could but as both FF sessions are not synced, booth do have different groups / tabs -> would absolutely LOVE to have the two computers/groups/tabs in sync!!!

Have you uninstalled the extension ?

No. The groups / tabs were gone once I switched on the laptop in the morning... Must be a bug. The only thing I can think of from my side is that FF has been closed through the "close window X" instead of the "end FF" (ctrl+shift+q) button. I might have used the X which seems to cause trouble (I think I saw some issue thread here about that). The other things is that FF updated to 0.6.2. No other changes.

Morikko commented 6 years ago

I could but as both FF sessions are not synced, booth do have different groups / tabs -> would absolutely LOVE to have the two computers/groups/tabs in sync!!!

I might study this. But it is less priority than 1. Stability and 2. Hidden tabs

The laptop is off now, but once I have the same problem, I will post the whole console info.

Also, If you have data you don't want to share, you can send them by email (cf Firefox Add-On page).

maddhin commented 6 years ago

I'm happy to provide as much info as possible to find bugs but I have no programming background and would need clear instructions as to what could be useful for you. Like where logs are etc.

Morikko commented 6 years ago

I have tested the extension over and over and things are good in v0.6.3. If it happens to someone, you can continue on this thread.

zultron commented 6 years ago

Ouch, I just lost all my tabs and automatic backups after a computer reboot. I'm not sure what to look for as far as debugging.

zultron commented 6 years ago

Not sure if it's a clue, but the extension lost the "Group Names Sorting" preference, too (the only one I customized).

Morikko commented 6 years ago

Not sure if it's a clue, but the extension lost the "Group Names Sorting" preference, too (the only one I customized).

It might be the case all the local data were wiped off. I have no idea if it is the extension or the browser fault.

I am actually working on a logging system to track behavior and errors. With this, you will be able to send it to me. It will improve my debugging capabilities.

MacSass commented 6 years ago

Hello, I just noticed I lost all my tabs too ... not sure exactly when, I suspect it was when the UI change happed - at least all backups from the last 3 days only show "empty group list" when I try to restore. I guess my tabs are gone ... too bad .. Have set backup no to one only each day ...

maddhin commented 6 years ago

could this be related to closing Firefox via the X (close window) vs closing via "exit" (crtl+shift+Q)?

Although annoying but I am forcing myself to end FF via exit for the last weeks due to the STG issues of loosing tabs etc.

It would be actually great to get some kind of confirmation whether or not it is safe to close FF via X now.

MacSass commented 6 years ago

Has not happened to me again (and I always use the X to close FF). I think it was related to some update of either FF 60 or an update of Sync-Tab-Group extension (when the UI update happened). Will keep watching it - but for now seems to run stable ...

mleise commented 6 years ago

I just lost all my tab groups. No idea how. I opened Firefox today and the list was empty. The "groups" page showed the backups after I waited a few seconds, but loading any of them tells me that "The group list was empty". The files are in fact about 5 MiB in size though. There should be some recoverable tabs in them.

Morikko commented 6 years ago

Marco can you provide me the error log from the preferences ? (End of settings section)

The back up are in the Groups section in the preferences.

I hope you will retrieve them.

Le lun. 28 mai 2018 à 15:30, Marco Leise notifications@github.com a écrit :

Omg, I just lost all my tab groups. No idea how. Just opened Firefox today and wanted to switch to one of the others, but the list is empty. Where are the backups stored?

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/Morikko/sync-tab-groups/issues/89#issuecomment-392527538, or mute the thread https://github.com/notifications/unsubscribe-auth/AHeAFJjzHBaDAwcwHzfJvQLFmx9CPWt4ks5t2_vsgaJpZM4Sb0ow .

mleise commented 6 years ago

Here you go: SyncTabGroups-Log-20180529-094349.txt

mleise commented 6 years ago

Simple Tab Groups was able to restore the backups for me.

zultron commented 6 years ago

Ok, this just happened again. This morning my whole laptop hung. Powered it off and back on again, and now all the tab groups are gone. The log shows the extension was reinitialized.

Funny enough, I have the .mozilla/firefox/default.default/browser-extension-data/sync-tab-groups@eric.masseran directory under git version control. The storage.js file was simply emptied out and replaced with data from the window that the FF session manager was able to restore.

SyncTabGroups-Log-20180611-155856.json.txt

zultron commented 6 years ago

Where are the automatic backups stored, and why are they deleted when the tabs themselves are?

Morikko commented 6 years ago

Where are the automatic backups stored, and why are they deleted when the tabs themselves are?

They shouldn't..

Funny enough, I have the .mozilla/firefox/default.default/browser-extension-data/sync-tab-groups@eric.masseran directory under git version control. The storage.js file was simply emptied out and replaced with data from the window that the FF session manager was able to restore.

Do the options have been reset back to the default ones ?

I need to improve the error logging to not be cleared each restart. Sorry, for not being very reactive. At present, I don't have much available time.

zultron commented 6 years ago

It looks like the "Download Back Up" feature stores periodic backups in a place they won't be deleted when the addon data is. That's a great safety feature that will allow me to keep using this nice extension until we eventually fix this problem. Thank you!

romiras commented 5 years ago

I also lost all groups with all tabs altogether. All backups are empty. And I suspect this could happen due to computer power loss or if FF didn't exited properly. Also FF set to ask download location every time.

danve commented 5 years ago

lost all tabs and groups today, any way to recover? at least a list of them, other wise the trust is for nothing