MosaicManufacturing / canvas-issues

Bug reports and feature requests for Canvas
https://canvas3d.io
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Canvas Device Files list empty #254

Open elpeter25 opened 2 years ago

elpeter25 commented 2 years ago

Describe the bug Palette 3 Pro Device Files are not showing.

To Reproduce Steps to reproduce the behavior:

  1. Go to Canvas
  2. Click on Devices
  3. Open Device
  4. See Device Files list on the right showing "No files to display"

Expected behavior See files uploaded to P3P

Screenshots 2022-09-15 12_43_07-A66U-P3P • Canvas

Operating System (please complete the following information):

Additional context I've tried unlinking and link again P3P to my canvas account with no success

Thanks and regards

moberli commented 1 year ago

I've the same issue! I also tried to remove from canvas3d.io - and factory reset. But after join the Palette 3 Pro again to canvas3d.io I am not able to see the Files on the Palette 3 Pro eighter.

Palette 3 Pro is on latest Firmware release.

@brandonbloch please fix this issue :-(