Dashboard for engagement metrics

MozillaFoundation / Network

Project management for Network engagement work

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Dashboard for engagement metrics #21

Closed hannahkane closed 7 years ago

hannahkane commented 7 years ago

On the Wednesday call, Caroline mentioned that she's working with @vojtechmzl and @arlissc to build out a dashboard with user engagement metrics. I believe it will include something like:

interactions with email
website (traffic, actions, sign-ups)
Pulse (posts, traffic)

Wondering if someone can share more details about the plan here, so others can have ambient awareness, if it's an appropriate time for that.

vojtechsedlak commented 7 years ago

Hi @hannahkane, we are indeed in the process of building out a Data Studio dashboard, which aims to capture the following key metrics:

Network website performance (sessions, pageviews and other usual suspects)
Conversion journeys (form submissions, double opt-ins, onboarding experience)
Email performance (opens, clicks, etc. + % of leaders who clicked through to the site)
Pulse website performance (visits, submissions, etc.)

This is still a work in progress, but if you or anyone else have any suggestions, let me or Arliss know and we can incorporate it into the dashboard.

Thanks!

hannahkane commented 7 years ago

Thanks, @vojtechmzl.

cc @xmatthewx @taisdesouzalessa @sabrinang @alanmoo @gvn

xmatthewx commented 7 years ago

Thanks @vojtechmzl. Let me know how I can contribute. I'd be glad to discuss the metrics we're gathering in Pulse and on the site. I'm VERY excited to see all this info gathered in one place.

vojtechsedlak commented 7 years ago

Hi @xmatthewx, I would love to learn more about what kind of metrics we could pull in from Pulse. I already connected the Google Analytics property, but wondering where data is stored for submissions? Data Studio can connect to a variety of data sources, so hopefully we could automate the reporting process.

I would love to learn more about what you think would be useful to include on the dashboard from Pulse. Could we maybe set up a chat? Any ideas on the design aspect of things would also be appreciated. The dashboard is currently in an MVP format.

alanmoo commented 7 years ago

Maybe this would be useful: https://api.mozillapulse.org/entries/

hannahkane commented 7 years ago

The meeting the other day was useful! Since the dashboard is up and running, and iterations are being tracked elsewhere, I'm going to close this ticket.