MozillaFoundation / convenings

A repo to track work related to the Mozilla Foundation's events.
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Write a shorter version of Participation Guidelines for templates #6

Closed edrushka closed 8 years ago

edrushka commented 8 years ago

Need a shorter version of this: https://github.com/mozilla/participation-org/blob/master/global_events/leadership_summit/code-of-conduct.md Science Lab also has a good version: https://docs.google.com/document/d/1QIqgTLajUYLZi9jiYeNxzttIlUvuo1VqPQ5htPWrf2k/edit

cc @sabrinang - I'll work on this here.

davidascher commented 8 years ago

Why is shorter better?

Codes of conduct are a well explored area, and I think it would be bad to lose some of the community learnings there without a clear shared understanding of the reason why we want shorter. They have also been discussed in a public process, and that engagement needs to be respected.

(btw, I'm not saying longer is better, just want to understand the why behind this issue)

I'm no expert, but see http://www.ashedryden.com/blog/codes-of-conduct-101-faq if curious on the topic.

On Wed, Feb 24, 2016 at 4:24 PM Erika Drushka notifications@github.com wrote:

Need a shorter version of this: https://github.com/mozilla/participation-org/blob/master/global_events/leadership_summit/code-of-conduct.md Science Lab also has a good version: https://docs.google.com/document/d/1QIqgTLajUYLZi9jiYeNxzttIlUvuo1VqPQ5htPWrf2k/edit

cc @sabrinang https://github.com/sabrinang - I'll work on this here.

— Reply to this email directly or view it on GitHub https://github.com/MozillaFoundation/convenings/issues/6.

edrushka commented 8 years ago

Because this will be printed on a poster, and possibly even on a passport-sized handout. This ticket is for the assets template only, and is not MoFo's "official, comprehensive policy".

edrushka commented 8 years ago

I've taken a crack at shortening the guidelines for a poster. It's still very long, but I thought I'd ask for feedback before cutting any further. This is mostly exact language from The Participation Team's Mozillian Community Event Safety Guidelines, which has been thoroughly developed with the community, plus a 'working open' point inspired by the MozFest guidelines. I also consulted the link from @davidascher above to ensure we are adhering to best practices.

@Saallen @arlissc @erikao @omnignorant @LindseyFrost - what are your thoughts about displaying this in poster form at events? https://docs.google.com/document/d/1SCGypX_ajQM5pDdF1rPC0E63laCkxsO7yaTmK5ZuDPk/edit#

LindseyFrost commented 8 years ago

@edrushka I love the idea of displaying something like this at events, even if it's just the opening paragraph with the longer text available in a "passport" style as you mention. The only thing I'll note is that it might be hard for one text to work across all geographies. For example the "(or lack thereof)" in the opening paragraph could cause so much drama in my deep south US context that every event might become about that phrase. Not that it shouldn't be there (!) but wanted to flag.

davidascher commented 8 years ago

I'd love to find out more about the specific drama you're worried about Lindsey, but I suspect that's best done 1-1; I'll make a general point:

Personally, I'm willing for us to "lose" people for whom any of these clauses are controversial, and I think making the language geographically specific is unviable. Inclusivity is a non-negotiable core cultural trait we are working hard to strengthen, both as an organization and as a movement. We stand a lot more to win by taking a clear, unambiguous stand and being particularly welcoming to those folks who see these cultural norms as a marker of a desirable convening.

I'm also fine with other organizations having events with different boundary conditions, and us finding alliances and making it possible for those differences to co-exist. But I believe a Mozilla event should have a consistent core. (I expect that jointly organized events probably need explicit negotiations).

On Sat, Feb 27, 2016 at 6:29 AM Lindsey Frost notifications@github.com wrote:

@edrushka https://github.com/edrushka I love the idea of displaying something like this at events, even if it's just the opening paragraph with the longer text available in a "passport" style as you mention. The only thing I'll note is that it might be hard for one text to work across all geographies. For example the "(or lack thereof)" in the opening paragraph could cause so much drama in my deep south US context that every event might become about that phrase. Not that it shouldn't be there (!) but wanted to flag.

— Reply to this email directly or view it on GitHub https://github.com/MozillaFoundation/convenings/issues/6#issuecomment-189652235 .

LindseyFrost commented 8 years ago

I certainly agree, David! We should be aware, though, that some of these clauses will be controversial, particularly in areas (like mine) where perhaps the dialogue isn't so common and the conversation not so normalized. If we're going to post this language at events (and we should), we also need to give those staff members leading these events strong professional development and support to understand how to handle the conversations such a poster might bring up. I don't mind "losing" the intolerant, but I do mind losing people for whom these sorts of statements might be new and surprising simply because I didn't know how to direct the conversation in the right way or what appropriate feedback to provide.

davidascher commented 8 years ago

Totally agreed! We might want to do some research for some of that professional training and identify both curriculum and maybe workshop/discussion options.

On Sat, Feb 27, 2016, 10:33 AM Lindsey Frost notifications@github.com wrote:

I certainly agree, David! We should be aware, though, that some of these clauses will be controversial, particularly in areas (like mine) where perhaps the dialogue isn't so common and the conversation not so normalized. If we're going to post this language at events (and we should), we also need to give those staff members leading these events strong professional development and support to understand how to handle the conversations such a poster might bring up. I don't mind "losing" the intolerant, but I do mind losing people for whom these sorts of statements might be new and surprising simply because I didn't know how to direct the conversation in the right way or what appropriate feedback to provide.

— Reply to this email directly or view it on GitHub https://github.com/MozillaFoundation/convenings/issues/6#issuecomment-189699870 .

edrushka commented 8 years ago

An important part of a robust code of conduct is providing education, training and resources for event hosts and volunteers on a) why we even have a code of conduct, and b) how to respond to questions and incident reports.

We've currently called out this staff education piece in our Convenings Team 2016 Plan, but this conversation makes it clear that the training needs to take into account specific cultural/geographical considerations. @LindseyFrost, thanks for highlighting this.

edrushka commented 8 years ago

If having the full guidelines printed out seems heavy-handed, we could also do a "quick and friendly" version.

Here's the MozFest short version: How to treat each other be respectful and welcoming try to understand different perspectives do not threaten violence empower others strive for excellence don‘t expect to agree with every decision

And here's what the Science Lab used for their WOW: The Mozilla Science Lab is dedicated to providing a harassment-free learning experience for everyone, regardless of gender, sexual orientation, disability, physical appearance, body size, race, religion, or choice of text editor. We do not tolerate harassment of participants in any form. All communication should be appropriate for a professional audience including people of many different backgrounds. Sexual language and imagery is not appropriate for any event. Be kind to others. Do not insult or put down other attendees. Behave professionally. Remember that harassment and sexist, racist, or exclusionary jokes are not appropriate. Attendees violating these rules may be asked to leave the event at the sole discretion of the conference organizers without a refund of any charge that may have been levied. Thank you for helping make this a welcoming, friendly event for all.

The MozFest version (with the URL of the full guidelines) could work really well on a poster, IMO.

cc @secretrobotron

secretrobotron commented 8 years ago

Just an observation about a "short" version (of anything, including a participation guideline, really): neither of those seems to convey a sense of why these rules are important to follow (beyond making people feel bad). But, the full participation one does have a general "goal":

"... to support a happy, productive, and safe event experience that can welcome new ideas and inspiration for all attendees..."

I wonder if it's worth mentioning that these guidelines are worth following so that people can be happy and productive and engaged without worry.

edrushka commented 8 years ago

+1 to a sentence or two of context to frame the "short" guidelines.

davidascher commented 8 years ago

Also, a pointer to the long form, which has important details, path to enforceability, etc.

On Tue, Mar 1, 2016 at 2:19 PM Erika Drushka notifications@github.com wrote:

+1 to a sentence or two of context to frame the "short" guidelines.

— Reply to this email directly or view it on GitHub https://github.com/MozillaFoundation/convenings/issues/6#issuecomment-190932609 .

Saallen commented 8 years ago

+1 to the friendly short context sentence and +1 to the small new user friendly list. Being aware of the audience, and the questions these guidelines raise, its important that we set ourselves and the audience up for clarity, understanding and success.

cassiemc commented 8 years ago

:heart: this conversation.

edrushka commented 8 years ago

What do you all think of this:

How to participate at this event:

To support a happy, productive, and safe event experience that can welcome new ideas and inspiration for all attendees, we request that you:

Read our full Code of Conduct here: [url]

ldecoursy commented 8 years ago

4th bullet shouldn't just be about jokes - maybe "do not make offensive comments or jokes?"

I might add "avoid using jargon or slang"

Should we start with "do's" then list "don'ts"

xmatthewx commented 8 years ago

An Open Web fellow is developing an "online tool for building a thorough and well-supported Code of Conduct specific to a community's online and/or offline environment." Would be good to share insight: https://github.com/gembarrett/coconduct-builder. (Added to the Network Pulse prototype )

edrushka commented 8 years ago

cc @Melechuga

edrushka commented 8 years ago

@xmatthewx thanks for posting that! Melissa (who's going to be our test use-case for this poster later this month), Sarah and I just had a good chat about how additional codes of conduct could be introduced.

@ldecoursy thanks for your feedback! Comments below.

4th bullet shouldn't just be about jokes - maybe "do not make offensive comments or jokes?"

I can change to "do not make demeaning jokes or comments" which is closer to the original

I might add "avoid using jargon or slang"

This isn't part of Mozilla's official code of conduct, and people might not know what constitutes jargon or slang in the event context, so I'd argue against adding this.

Should we start with "do's" then list "don'ts"

I'd prefer to end on a high/positive note (a "do").

edrushka commented 8 years ago

Thanks for weighing in on this everyone. Closing now. Will re-open if feedback from event participants indicates this needs work.