Foundations for DSO Chat Bot work

[secretrobotron]

The DSO Chat Bot needs a few things to get rolling:

• [x] finish proposal by adding benchmarks
• [x] write spec for support software
• [x] write spec for human involvement (aka "the bot"), including a list of prospects
• [x] write spec for content
• [x] write spec for data collection and analysis
• [x] document for contribution (w/ Abby???)
• [x] update budget

cc @TheBonface @denomain @Uwanja @Obadha @xelawafs @dobbz @LauraReynal

[secretrobotron]

Here are a whole whack of documents to get us moving:

• Peronnel: https://docs.google.com/document/d/1VS6cVwaPQvfpLyqEMXj8xxpOuvXmgAMI5IE2t485Nms/edit#
• Operating Procedures: https://docs.google.com/document/d/1k7hUEzJRnfTz3r_wlFV3f5AtifWJ0lKgRkKZOk8reqY/edit#heading=h.ml2uy0hjmnaf
• Support Tools: https://docs.google.com/document/d/10lN2ZwH3GWjMQ9JYKscPkvpzhSoTmp8TdV-8FtufBE8/edit#heading=h.widhqpdeasq
• Content: https://docs.google.com/document/d/1ag31ZdM4zJIgWDmNyJULHOtPI0eVXtr-mS9tiOeMYKY/edit#