Show-PSChiaPlotter screen is BLANK

[storaman]

Hi,

When I run the Show-PSChiaPlotter command (as administrator and Policy as Bypass) I get this blank scrren.

If you need more information, I can provide.

[MrPig91]

Can you try running. You can read more about execution policy on the readme page. Set-ExecutionPolicy -ExecutionPolicy RemoteSigned -Force

I have never seen this happen before.

[storaman]

Sorry., Same again.

I will try to remove the script and re install again.

[storaman]

I set the policy as bypass. Command doesn't give any error but it doesn't create any window now.

    Scope ExecutionPolicy
    ----- ---------------

MachinePolicy Undefined UserPolicy Undefined Process Undefined CurrentUser Undefined LocalMachine Bypass

[MrPig91]

Interesting. Can you tell me more about your setup. Windows version and powershell version. You are installing the module from the Powershell gallery right? Install-Module -Repository PSGallery -Name PSChiaPlotter

[sk00t3r]

I have seen similar issues with OpenGL and WPF in the past. I would start by making sure you have .Net installed (type "turn windows features on or off in your search bar if using windows 10) also update your graphics drivers (don't think this is the cause but will not hurt). Please let us know what OS you are using and what version of PowerShell by running the following commands.

Get-Host | Select-Object Version

systeminfo | findstr /B /C:"OS Name" /C:"OS Version"

[GeoWeb-Pro]

I had the same and still have the same issue when i connect remotely to a pc without monitor connected to the pc, as soon i connect a monitor all works like a charm, connected through anydesk and team viewer same story same result

[sk00t3r]

@GeoWeb-Pro that is an interesting find. The 4 servers I have it installed on and running on for testing are all headless and I use RDP to connect to them. They all work just fine.

Could you test something for me as I can not replicate the issue?

Create a DWORD registry value at

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Avalon.Graphics\DisableHWAcceleration

Then setting it to 1 and restart your computer.

Here is a Microsoft doc that got me to the point above. From what I am reading it should automagaically switch to software rendering if needed which is what lead me to think it was a .Net issue before.

https://docs.microsoft.com/en-us/archive/blogs/jgoldb/

More specifically

https://docs.microsoft.com/en-us/archive/blogs/jgoldb/software-rendering-usage-in-wpf

[storaman]

Interesting. Can you tell me more about your setup. Windows version and powershell version. You are installing the module from the Powershell gallery right? Install-Module -Repository PSGallery -Name PSChiaPlotter

Hi,

Windows Version is W10Ver1809 OSBuild 17763.1817 and PS Version is 5.1.17763.1490.

I had the same and still have the same issue when i connect remotely to a pc without monitor connected to the pc, as soon i connect a monitor all works like a charm, connected through anydesk and team viewer same story same result

Yes, I am also using a remote connection. I use Chrome Remote Desktop but since it is a Laptop it has a display by default. The issue is I close the lid when I leave it alone... :)

[storaman]

I have seen similar issues with OpenGL and WPF in the past. I would start by making sure you have .Net installed (type "turn windows features on or off in your search bar if using windows 10) also update your graphics drivers (don't think this is the cause but will not hurt). Please let us know what OS you are using and what version of PowerShell by running the following commands.

Get-Host | Select-Object Version

systeminfo | findstr /B /C:"OS Name" /C:"OS Version"

.NET is installed. Not fully but the core components are there.

[sk00t3r]

@storaman you could try that registry entry above. I will try using Chrome remote desktop if I have time today and test a few solutions.

[storaman]

@storaman you could try that registry entry above. I will try using Chrome remote desktop if I have time today and test a few solutions.

I did so, but it is the same. When I run the Show-PSChiaPlotter command, no window pops-up.

[GeoWeb-Pro]

I had try as well with no luck, unfortunately i don't have RDP as i run win 10 home edition on both

[sk00t3r]

For the life of me I can not replicate this. I installed chrome on my test machine set up remote access, logged in from my main machine and everything works. I am using Chrome on Server 2019 and on my main machine that I use to connect I use Edge. If anyone has any other ideas on how to replicate this issue I will gladly test and see if we can get this resolved.

I would start with reinstalling or updating your video card drivers and making sure DirectX is installed / not corrupted.

For those that have this issue can you click on "Start" or "Search" then type "dxdiag" and run it. If you can please post a screen capture of the System & Display tab.

[Jaga-Telesin]

I'm also going to place suspicion on the Powershell version. That, or the GPU driver.

[storaman]

If I don't remember wrong, the case was like this:

• Turn off the PC.
• Turn-on as the lid is off. (Mine is a laptop. You can try by connecting to a dual input monitor and the input is selected as a different source.
• Remote connect via Google. Display will probable be at an undesired resolution.
• Try to change the resolution or the SCALING RATIO under "Make Everything bigger" setting under display.

[storaman]

Here is the DxDiag output:

------------------
System Information
------------------
      Time of this report: 6/21/2021, 09:31:12
         Operating System: Windows 10 Enterprise 64-bit (10.0, Build 17763) (17763.rs5_release.180914-1434)
                 Language: Turkish (Regional Setting: Turkish)
      System Manufacturer: LENOVO
                     BIOS: N2HET58W (1.41 ) (type: UEFI)
                Processor: Intel(R) Core(TM) i7-8665U CPU @ 1.90GHz (8 CPUs), ~2.1GHz
                   Memory: 16384MB RAM
      Available OS Memory: 16124MB RAM
                Page File: 14657MB used, 12219MB available
              Windows Dir: C:\windows
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 120 DPI (125 percent)
       System DPI Setting: 144 DPI (150 percent)
          DWM DPI Scaling: UnKnown
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
           DxDiag Version: 10.00.17763.0001 64bit Unicode
------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
           Card name: Intel(R) UHD Graphics 620
        Manufacturer: Intel Corporation
           Chip type: Intel(R) UHD Graphics Family
            DAC type: Internal
         Device Type: Full Device (POST)
          Device Key: Enum\PCI\VEN_8086&DEV_3EA0&SUBSYS_229217AA&REV_02
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 8190 MB
    Dedicated Memory: 128 MB
       Shared Memory: 8062 MB
        Current Mode: 1920 x 1080 (32 bit) (60Hz)
         HDR Support: Unknown
    Display Topology: Internal
 Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
     Color Primaries: Red(0.000000,0.000000), Green(0.000000,0.000000), Blue(0.000000,0.000000), White Point(0.000000,0.000000)
   Display Luminance: Min Luminance = 0.000000, Max Luminance = 0.000000, MaxFullFrameLuminance = 0.000000
         Driver Name: C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_f4adeb80f59beec6\igdumdim64.dll,C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_f4adeb80f59beec6\igd10iumd64.dll,C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_f4adeb80f59beec6\igd10iumd64.dll,C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_f4adeb80f59beec6\igd12umd64.dll
 Driver File Version: 27.20.0100.8729 (English)
      Driver Version: 27.20.100.8729
         DDI Version: 12
      Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 2.5
 Graphics Preemption: Triangle
  Compute Preemption: Thread
            Miracast: Supported
 Hybrid Graphics GPU: Integrated
      Power P-states: Not Supported
      Virtualization: Paravirtualization 
          Block List: No Blocks
  Catalog Attributes: Universal:False Declarative:True 
   Driver Attributes: Final Retail
    Driver Date/Size: 11.09.2020 03:00:00, 1465280 bytes
         WHQL Logo'd: Yes
     WHQL Date Stamp: Unknown
   Device Identifier: {D7B78E66-7DE0-11CF-0356-F602B9C2D635}
           Vendor ID: 0x8086
           Device ID: 0x3EA0
           SubSys ID: 0x229217AA
         Revision ID: 0x0002
  Driver Strong Name: oem90.inf:5f63e5345b9625c8:iWHL_w10_DS:27.20.100.8729:PCI\VEN_8086&DEV_3EA0&SUBSYS_229217AA
      Rank Of Driver: 00CF0001
         Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C 
        D3D9 Overlay: Supported
             DXVA-HD: Supported
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
       MPO MaxPlanes: 1
            MPO Caps: Not Supported
         MPO Stretch: Not Supported
     MPO Media Hints: Not Supported
         MPO Formats: Not Supported
    PanelFitter Caps: Not Supported
 PanelFitter Stretch: Not Supported
   Extension Drivers: 
             Driver Name: C:\windows\System32\DriverStore\FileRepository\iigd_ext.inf_amd64_bc7901e05f10a373\iigd_ext.inf
          Driver Version: 27.20.100.8729
             Driver Date: 09/11/2020
         Driver Provider: Intel Corporation
      Catalog Attributes: Universal:N/A Declarative:True 
             Driver Name: C:\windows\System32\DriverStore\FileRepository\iigd_ext.inf_amd64_33471acad937ebdf\iigd_ext.inf
          Driver Version: 27.20.100.8187
             Driver Date: 04/17/2020
         Driver Provider: Intel Corporation
      Catalog Attributes: Universal:N/A Declarative:True 
   Component Drivers: 
             Driver Name: Unknown
          Driver Version: Unknown
             Driver Date: Unknown
         Driver Provider: Unknown
      Catalog Attributes: N/A
             Driver Name: Unknown
          Driver Version: Unknown
             Driver Date: Unknown
         Driver Provider: Unknown
      Catalog Attributes: N/A

[Jaga-Telesin]

How about trying to launch the program after changing Windows to a different language (i.e. English), and then restarting? Not sure how localization would affect Powershell in this instance.

[sk00t3r]

While I'm not convinced this will solve anything I do see that your graphics driver is 9 months old. Below is a link to updated drivers. I still think its a hardware / software rendering issue, but until I can replicate it I cant really do any in-depth analysis. I do have a spare laptop with Intel integrated graphics. Give me a bit and I will setup everything on that and see what happens. Thank you for the updated information.

Intel-UHD-Graphics-620

[sk00t3r]

@storaman @GeoWeb-Pro I was finally able to recreate the issue and tested a fix. My suggestion with adding the DisableHWAcceleration to the registry works. I will include screen grabs of before and after. Please make sure you are not mistyping anything and that you are in the right place.

Create a DWORD registry value DisableHWAcceleration at

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Avalon.Graphics

Then set it to 1 and restart your computer. This must be done on the machine running the plotter. Here are screen grabs to show you it works and to give visual aid of the instructions.

[sk00t3r]

@MrPig91 possible to use some sort of detection and if needed force software rendering in the application? Much better than a global registry setting. Here are some useful links, hope these help.

SystemParameters.IsRemotelyControlled Property

SystemParameters.IsRemoteSession Property

How do you determine if WPF is using Hardware or Software Rendering?

Video Rendering Issues for WPF Windows

[sk00t3r]

@storaman @GeoWeb-Pro Any Update?

[GeoWeb-Pro]

To be fair i got it working some how after quite a bit of google but not sure what worked might have ben the above

[michael-schienbein-fhr]

@storaman @GeoWeb-Pro I was finally able to recreate the issue and tested a fix. My suggestion with adding the DisableHWAcceleration to the registry works. I will include screen grabs of before and after. Please make sure you are not mistyping anything and that you are in the right place.

Create a DWORD registry value DisableHWAcceleration at

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Avalon.Graphics

Then set it to 1 and restart your computer. This must be done on the machine running the plotter. Here are screen grabs to show you it works and to give visual aid of the instructions.

Thanks for putting in the time to test this bug and find a fix, I just started using this tool recently and had this problem. I plot using 3 machines all controlled using a remote desktop suite and this issue came up after a while. Anyways, the registry edit did the trick. thanks again.