Object reference not set to an instance of an object

[generallouay]

Hi, I've been suffering from this error message for 3 hours. It occurs every time I try to export/import a record from any environment. After investigating for a while I found out there's something wrong with the last release. Downloaded a 2019 version of the tool and it worked perfectly. I hope you fix the new version ASAP. thank you for your time.

[MscrmTools]

Is it possible to get the details of the error? It would greatly help to understand where the error occurs

[generallouay]

Is it possible to get the details of the error? It would greatly help to understand where the error occurs

for sure. I included a file with the full error details. Again the error occurs every time I click Import/Export or even transfer. Also clicking continue does not help Update : the version I mentioned previously did not work properly. It did Export/Import but with no results. record_mover_issue.txt

[melindastewart]

I'm seeing exactly the same error since the last update as well. I can't do any transfers or import/exports with this version.

Not sure if it's related, but I'm seeing the following error in the XrmToolBox log every time this occurs.

Microsoft.Xrm.Tooling.Connector.CrmServiceClient    Error   2   3/11/2022 8:09:04 PM  Failed to find Short Name for Oceania
Source  : Microsoft.Xrm.Tooling.Connector
Method  : GetServerShortNameByDisplayName
Date    : 3/11/2022
Time    : 8:09:04 PM
Error   : Object reference not set to an instance of an object.
Stack Trace : at Microsoft.Xrm.Tooling.Connector.Model.CrmOnlineDiscoveryServers.GetServerShortNameByDisplayName(String serverDisplayName, Boolean isO365)

Is there any way to go back to the last version of the tool?

[generallouay]

Is there any way to go back to the last version of the tool?

Yes there is. The senior in my team somehow found a backup of the previous XRMToolBox on his machine. You can download then unzip the file and launch the app from the extracted folder itself.

[MscrmTools]

You can also download and extract the version you want from Nuget: https://www.nuget.org/packages/MscrmTools.PortalRecordsMover#versions-body-tab

Then change the extension nupkg to zip, extract, go to lib/net45/Plugins and you will find the file you need to copy in your Plugins directory.

I will try to review/fix the issue tomorrow if I find time to do so

Thank you for your patience

[MscrmTools]

Hum... not sure the issue is with the tool but maybe with XrmToolBox itself. I found an issue with latest version of XrmToolBox and even old version of Portal Records Mover should be impacted.

[MscrmTools]

Ok, so I can confirm the issue is with XrmToolBox itself.

I need to provide a fix ASAP

[MscrmTools]

Issue fixed! Please download latest version of XrmToolBox => 1.2022.11.59