Open mitchelljkotler opened 1 year ago
Question: can a user revise the response time?
Defaults:
Custom:
This is going to be a hard fix because the code is old and has a lot of legacy baggage.
This is something we probably need to table. But we could tag it "fundable redesign work".
It is 30 days for federal and 15 days otherwise, unless they provide an estimated completion date, in which case we use that. In either case, there should be an explanation so users understand how often we follow up.