Review Agency tasks show a list of active requests tied to an erroring email, which includes the last date an agency responded to the user. Right now, that field is displayed in days: if it's been exactly one year and 6 months, the Last Response field will read 547:
Support consensus is that viewing this data in mm-dd-yyyy format would be more intuitive. Trying to rough hundreds of days into years for a ballpark date estimate is using valuable cognitive overhead that could be better applied to other things. It's often easier to look through each request manually for the last response date, which is not the goal.
Review Agency tasks show a list of active requests tied to an erroring email, which includes the last date an agency responded to the user. Right now, that field is displayed in days: if it's been exactly one year and 6 months, the Last Response field will read 547:
Support consensus is that viewing this data in mm-dd-yyyy format would be more intuitive. Trying to rough hundreds of days into years for a ballpark date estimate is using valuable cognitive overhead that could be better applied to other things. It's often easier to look through each request manually for the last response date, which is not the goal.