Black screen after connecting to a cluster

[luandrea]

Hi all, I got a black screen after I succesfully connect to a cluster in the Catalog page.

I'm on Windows 10 and OpenLens 6.3.0

[luandrea]

In the log file I found this errors:

warn: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:10 InvalidGrant error, reset Lens state and set connected=false... invalid_grant (Offline user session not found) {"stack":"Error: invalid_grant (Offline user session not found)\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718800)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} info: [LENS-SPACES-EXTENSION]: (from:resetSpaceSyncer) Clearing spaces/k8sClusters... warn: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:10 InvalidGrant error, reset Lens state and set connected=false... invalid_grant (Offline user session not found) {"stack":"Error: invalid_grant (Offline user session not found)\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718800)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} info: [LENS-SPACES-EXTENSION]: (from:resetSpaceSyncer) Clearing spaces/k8sClusters... warn: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:11 InvalidGrant error, reset Lens state and set connected=false... invalid_grant (Offline user session not found) {"stack":"Error: invalid_grant (Offline user session not found)\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718800)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} info: [LENS-SPACES-EXTENSION]: (from:resetSpaceSyncer) Clearing spaces/k8sClusters... warn: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:11 InvalidGrant error, reset Lens state and set connected=false... invalid_grant (Offline user session not found) {"stack":"Error: invalid_grant (Offline user session not found)\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718800)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} info: [LENS-SPACES-EXTENSION]: (from:resetSpaceSyncer) Clearing spaces/k8sClusters... warn: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:11 InvalidGrant error, reset Lens state and set connected=false... invalid_grant (Offline user session not found) {"stack":"Error: invalid_grant (Offline user session not found)\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718800)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} info: [LENS-SPACES-EXTENSION]: (from:resetSpaceSyncer) Clearing spaces/k8sClusters... warn: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:11 InvalidGrant error, reset Lens state and set connected=false... invalid_grant (Offline user session not found) {"stack":"Error: invalid_grant (Offline user session not found)\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718800)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} info: [LENS-SPACES-EXTENSION]: (from:resetSpaceSyncer) Clearing spaces/k8sClusters... warn: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:11 InvalidGrant error, reset Lens state and set connected=false... invalid_grant (Offline user session not found) {"stack":"Error: invalid_grant (Offline user session not found)\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718800)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} info: [LENS-SPACES-EXTENSION]: (from:resetSpaceSyncer) Clearing spaces/k8sClusters... warn: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:13 InvalidGrant error, reset Lens state and set connected=false... invalid_grant (Offline user session not found) {"stack":"Error: invalid_grant (Offline user session not found)\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718800)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} info: [LENS-SPACES-EXTENSION]: (from:resetSpaceSyncer) Clearing spaces/k8sClusters... warn: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:13 InvalidGrant error, reset Lens state and set connected=false... invalid_grant (Offline user session not found) {"stack":"Error: invalid_grant (Offline user session not found)\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718800)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} info: [LENS-SPACES-EXTENSION]: (from:resetSpaceSyncer) Clearing spaces/k8sClusters... warn: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:14 InvalidGrant error, reset Lens state and set connected=false... invalid_grant (Offline user session not found) {"stack":"Error: invalid_grant (Offline user session not found)\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718800)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} info: [LENS-SPACES-EXTENSION]: (from:resetSpaceSyncer) Clearing spaces/k8sClusters... warn: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:14 InvalidGrant error, reset Lens state and set connected=false... invalid_grant (Offline user session not found) {"stack":"Error: invalid_grant (Offline user session not found)\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718800)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} info: [LENS-SPACES-EXTENSION]: (from:resetSpaceSyncer) Clearing spaces/k8sClusters... warn: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:15 InvalidGrant error, reset Lens state and set connected=false... invalid_grant (Offline user session not found) {"stack":"Error: invalid_grant (Offline user session not found)\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718800)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} info: [LENS-SPACES-EXTENSION]: (from:resetSpaceSyncer) Clearing spaces/k8sClusters... warn: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:18 InvalidGrant error, reset Lens state and set connected=false... invalid_grant (Offline user session not found) {"stack":"Error: invalid_grant (Offline user session not found)\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718800)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} info: [LENS-SPACES-EXTENSION]: (from:resetSpaceSyncer) Clearing spaces/k8sClusters... warn: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:18 InvalidGrant error, reset Lens state and set connected=false... invalid_grant (Offline user session not found) {"stack":"Error: invalid_grant (Offline user session not found)\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718800)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} info: [LENS-SPACES-EXTENSION]: (from:resetSpaceSyncer) Clearing spaces/k8sClusters... warn: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:21 InvalidGrant error, reset Lens state and set connected=false... invalid_grant (Offline user session not found) {"stack":"Error: invalid_grant (Offline user session not found)\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718800)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} info: [LENS-SPACES-EXTENSION]: (from:resetSpaceSyncer) Clearing spaces/k8sClusters... warn: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:25 InvalidGrant error, reset Lens state and set connected=false... invalid_grant (Offline user session not found) {"stack":"Error: invalid_grant (Offline user session not found)\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718800)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} info: [LENS-SPACES-EXTENSION]: (from:resetSpaceSyncer) Clearing spaces/k8sClusters... warn: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:25 InvalidGrant error, reset Lens state and set connected=false... invalid_grant (Offline user session not found) {"stack":"Error: invalid_grant (Offline user session not found)\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718800)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} info: [LENS-SPACES-EXTENSION]: (from:resetSpaceSyncer) Clearing spaces/k8sClusters... info: [LENS-SPACES-EXTENSION]: (from:TokenRefresher) 9/1/2023, 10:52:27 forceRefresh() refreshing tokens... error: [LENS-SPACES-EXTENSION]: 9/1/2023, 10:52:27 Error: Refresh token missing. error: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:27 Unknown error .isAuthenticated() returns false {"stack":"Error: .isAuthenticated() returns false\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718025)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} error: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:27 Unknown error .isAuthenticated() returns false {"stack":"Error: .isAuthenticated() returns false\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718025)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} error: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:28 Unknown error .isAuthenticated() returns false {"stack":"Error: .isAuthenticated() returns false\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718025)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} error: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:28 Unknown error .isAuthenticated() returns false {"stack":"Error: .isAuthenticated() returns false\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718025)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} error: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:29 Unknown error .isAuthenticated() returns false {"stack":"Error: .isAuthenticated() returns false\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718025)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} error: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:31 Unknown error .isAuthenticated() returns false {"stack":"Error: .isAuthenticated() returns false\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718025)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} error: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:34 Unknown error .isAuthenticated() returns false {"stack":"Error: .isAuthenticated() returns false\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718025)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} error: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:34 Unknown error .isAuthenticated() returns false {"stack":"Error: .isAuthenticated() returns false\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718025)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} error: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:38 Unknown error .isAuthenticated() returns false {"stack":"Error: .isAuthenticated() returns false\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718025)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} error: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:38 Unknown error .isAuthenticated() returns false {"stack":"Error: .isAuthenticated() returns false\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718025)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} error: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:41 Unknown error .isAuthenticated() returns false {"stack":"Error: .isAuthenticated() returns false\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718025)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} error: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:52:54 Unknown error .isAuthenticated() returns false {"stack":"Error: .isAuthenticated() returns false\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718025)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} error: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:53:00 Unknown error .isAuthenticated() returns false {"stack":"Error: .isAuthenticated() returns false\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718025)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} error: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:53:03 Unknown error .isAuthenticated() returns false {"stack":"Error: .isAuthenticated() returns false\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718025)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"} error: [LENS-SPACES-EXTENSION]: (from:onRefreshTokenError) 9/1/2023, 10:53:03 Unknown error .isAuthenticated() returns false {"stack":"Error: .isAuthenticated() returns false\n at n.backOff.numOfAttempts [as request] (C:\Users\e001357\AppData\Roaming\Lens\node_modules\lenscloud-lens-extension\dist\main.js:22:718025)\n at process.processTicksAndRejections (node:internal/process/task_queues:96:5)"}

[luandrea]

With version 6.2.5 I don't have this problem.

[ghostx3]

• multiple hands after connected, screen is just empty and require a manual refresh to appear.

version 6.3.0 both macOS and Windows, the same behavior

https://www.dropbox.com/s/4tdlpv0pkt1ajuf/2023-02-10_09-56-25.mp4?dl=0

[luandrea]

Thank you very much @ghostx3 your solution worked.

To refresh, just go to the menu in the top left corner, View > Reload. Or you can use the shortcut Ctrl + R

[ghostx3]

:) happy to help, but really wanted to draw attention that it is not normal. @MuhammedKalkan I'd appreciate if you could have a look, please.

[kopylash]

It is a duplicate of #111