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MultiSafepay / Magento2Msp

MultiSafepay plugin for Magento 2 (Deprecated) see: https://github.com/MultiSafepay/magento2
Open Software License 3.0
29 stars 25 forks source link

Error 1027 when using discount coupon and payment method "Betaal na ontvangst" #48

Closed GuidoHub closed 6 years ago

GuidoHub commented 7 years ago

The user will get an Error: "1027 - Totaalbedrag van de winkelwagen moet gelijk zijn aan het bedrag van de transactie." When he uses a discount coupon in combination with payment method "Betaal na ontvangst".

JonkRuud commented 6 years ago

@GuidoHub thanks for reporting, we will test and look into this one. Just to verify, your using 1.4.6 at the moment?

GuidoHub commented 6 years ago

No, not using 1.4.6 at the moment but verified that the issue is also in 1.4.6. It's a known issue for almost 2 weeks now but still waiting for a response from your side. Something to do with tax settings.

JonkRuud commented 6 years ago

@GuidoHub I have check on our end, a ticket is registered about this issue internally and is pending for the next 1.4.7 release, we expect to release this by end next week.

GuidoHub commented 6 years ago

@JonkRuud, still no release. I am waiting for more then 3 weeks now and I still can't give my customers a solution.

JonkRuud commented 6 years ago

@GuidoHub we are working on this but it takes time to develop, review code and test in multiple environments and configurations.

GuidoHub commented 6 years ago

@JonkRuud I understand but for now my visitors are getting an error which I cannot block and it will terminate the order. Also the product is set out of stock after that so they cannot order it again with another payment.

GuidoHub commented 6 years ago

@JonkRuud, can you update this ticket #VUC-751-99449 so I will be updated and your college's will know about the issue?

JonkRuud commented 6 years ago

@GuidoHub I assigned the ticket to the developer who is working on this issue.

GuidoHub commented 6 years ago

@JonkRuud Still waiting for a fix. It has been more then a month now.

Jasper-MultiSafepay commented 6 years ago

@GuidoHub A week ago in our internal ticket VUC-751-99449 we have send you a test version of our plugin. But we haven't received a response yet from you if this has solved your issue. Could you please reply on the aforementioned ticket?

GuidoHub commented 6 years ago

@jasper-multisafepay Didn't received an email with attachment. Also send a reply on the ticket yesterday but didn't get any response yet.

Jasper-MultiSafepay commented 6 years ago

@GuidoHub Weird, I have send another reply to the main email and your gmail. I have just send you another test email through my private mail. Could you check if you have received that one in your gmail?

Jasper-MultiSafepay commented 6 years ago

@GuidoHub Seems to be an attachment filtering issue. I have contacted you again through the ticket. Could you please respond on the ticket VUC-751-99449

JonkRuud commented 6 years ago

@GuidoHub the new release is now added to Github so we will close this issue.