Second chance email is not send.

[bhavinxelcomm]

i cant get second chance email for payment after i missed payment for order with testmultisafe account. How can i auto send email after i missed order payment.. have any idea??

[vinodsowdagar]

Hi @bhavinxelcomm ,

Did you make sure you turned Second Chance on for your website inside MultiSafepay Control?

You can find the steps on how to turn on Second Chance on the following page: https://docs.multisafepay.com/tools/second-chance/how-to-enable-second-chance/

[bhavinxelcomm]

Thanks for reply,

I set config from this link but some how event is not fire so i am finding solution. if you have another way to solve??

On Thu, 14 Jan 2021 at 18:02, Vinod Sowdagar notifications@github.com wrote:

Hi @bhavinxelcomm https://github.com/bhavinxelcomm ,

Did you make sure you turned second chance on for your website inside MultiSafepay Control?

You can find the steps on how to do it on the following page:

https://docs.multisafepay.com/tools/second-chance/how-to-enable-second-chance/

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/MultiSafepay/magento2/issues/5#issuecomment-760167670, or unsubscribe https://github.com/notifications/unsubscribe-auth/ANG66LWB565246WKWEA5TFTSZ3P7FANCNFSM4V5DCWJA .

[vinodsowdagar]

@bhavinxelcomm ,

Please send an e-mail to our integration team via integration@multisafepay.com, so our integration specialists can help you further.